Simon Poland's Location
Liverpool, GB
Simon Poland's Work
- Head Of Solutions @ MOJO-CX© by The Modular Analytics Company
- Head of Client Partnerships @ Woven
- Senior Client Partner @ Woven
- Global Senior Operations Performance Manager @ Shop Direct
- Senior Manager – Customer Care Operations @ Shop Direct
- Account Manager - Client Services @ Webhelp
- Dialler Manager -TUPE transfer @ Webhelp
- Dialler Manager @ Serco
- Senior Delivery Manager @ Serco
- Service Delivery Manager @ Shop Direct Group
Simon Poland's Education
- Edge Hill College of Higher Education
Foundation degree (Physical Education Teaching and Coaching)
2007 - 2009 - Savio High School
GCSE's and A Levels studied Here.
2000 - 2007
Simon Poland's Skills
- Call Centers
- Service Delivery
- Team Management
- Contact Centers
- Outsourcing
- Customer Experience
- Management
- Stakeholder Management
- Project Delivery
- Workforce Management
Simon Poland's Summary
Simon Poland, based in Liverpool, GB, is currently a Head Of Solutions at MOJO-CX© by The Modular Analytics Company, bringing experience from previous roles at Woven and Shop Direct. Simon Poland holds a 2007 - 2009 Foundation degree in Physical Education Teaching and Coaching @ Edge Hill College of Higher Education. With a robust skill set that includes Call Centers, Service Delivery, Team Management, Contact Centers, Outsourcing and more, Simon Poland contributes valuable insights to the industry. Simon Poland has 2 emails on RocketReach.
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