Simon Peters Location
Copenhagen, DK
Simon Peters Work
- 2024 - now Customer Journey Lead - Expert Business Developer @ Nordea
- 2023 - 2023 Head of Digital- and Service Development @ Forca A/S
- 2020 - 2023 Head of Customer Experience Personal and Business Customers @ Danske Bank
- 2018 - 2020 CX Chapter Lead @ Danske Bank
- 2018 - 2018 Principal CX Consultant @ Danske Bank
- 2016 - 2018 Chief CX Consultant (Project Manager) @ Danske Bank
- 2015 - 2015 Business Process Consultant @ Danske Bank
- 2013 - 2015 Graduate at Group Business Process @ Danske Bank
- 2015 - 2016 Senior CX Consultant @ Danske Bank
- 2011 - 2013 Research Assistant @ Aalborg University
Simon Peters Education
- Aalborg Universitet / Aalborg University
Master of Science (Operations and Innovation Management)
2011 - 2013 - Middlebury Institute of International Studies at Monterey
Master of Business Administration (MBA) (Business Administration and Management, General)
2012 - 2012 - Aalborg University
Bachelor (Global Business Engineering)
2008 - 2011
- EUC Lillebælt
HTX (English, Math, Building and Energi)
2004 - 2007
Simon Peters Skills
- Customer journey
- Kundeindsigt
- User research
- Agile-metodologier
- Produktinnovation
- Innovation
- Design Thinking
- Management
- Customer Experience Management
- Customer Experience Design
Simon Peters Summary
Simon Peters, based in Copenhagen, DK, is currently a Customer Journey Lead - Expert Business Developer at Nordea. Simon Peters brings experience from previous roles at Forca and Danske Bank. Simon Peters holds a 2011 - 2013 Master of Science in Operations and Innovation Management @ Aalborg Universitet / Aalborg University. With a robust skill set that includes Customer journey, Kundeindsigt, User research, Agile-metodologier, Produktinnovation and more. Simon Peters has 2 emails on RocketReach.
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