Simon Peters Email
Customer Journey Lead - Expert Business Developer @ Nordea
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Simon Peters Location
- Copenhagen, DK
Simon Peters Work
- 2024 -now Customer Journey Lead - Expert Business Developer @
- 2023 -2023 Head of Digital- and Service Development @
- 2020 -2023 Head of Customer Experience Personal and Business Customers @
- 2018 -2020 CX Chapter Lead @
- 2018 -2018 Principal CX Consultant @
- 2016 -2018 Chief CX Consultant (Project Manager) @
- 2015 -2015 Business Process Consultant @
- 2013 -2015 Graduate at Group Business Process @
- 2015 -2016 Senior CX Consultant @
- 2011 -2013 Research Assistant @
- 2011 -2012 Sales Coordinator @
- 2011 -2012 Student Worker @
Simon Peters Education
- Aalborg Universitet / Aalborg University
Master of Science (Operations and Innovation Management)
2011-2013 - Middlebury Institute of International Studies at Monterey
Master of Business Administration (MBA) (Business Administration and Management, General)
2012-2012 - Aalborg University
Bachelor (Global Business Engineering)
2008-2011 - EUC Lillebælt
HTX (English, Math, Building and Energi)
2004-2007
Simon Peters Skills
- Customer journey
- Kundeindsigt
- User research
- Agile-metodologier
- Produktinnovation
- Innovation
- Design Thinking
- Management
- Customer Experience Management
- Customer Experience Design
- Service Design
- UX
- Strategy
- Analysis
- Business Intelligence
- Lean Manufacturing
- Global Business Development
- Business Process
- Change Management
- Project Management
- Value Stream Mapping
- Microsoft Office
- Keynote
- Invision
- English
- Danish
- Customer Journey Mapping
- Strategy Development
- Organizational Analysis
- ARIS
- CX
- SAP
- Research
- Oracle
- Eclipse
- Corporate Communications
- Strategic Communications
- Internal Communications
- Marketing Communications
- Media Relations
- Strategic Planning
- Writing
- Business Development
- Speech Writing
- Employee Engagement
- Executive Communications Support
- Non Profit Boards
- Business Strategy
- Advertising
Simon Peters Summary
- Simon Peters, based in Copenhagen, DK, is currently a Customer Journey Lead - Expert Business Developer at Nordea. Simon Peters brings experience from previous roles at Forca and Danske Bank. Simon Peters holds a 2011 - 2013 Master of Science in Operations and Innovation Management @ Aalborg Universitet / Aalborg University. With a robust skill set that includes Customer journey, Kundeindsigt, User research, Agile-metodologier, Produktinnovation and more. Simon Peters has 2 emails on RocketReach.
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