Simon Peacock Email & Phone Number
Customer Success Account Manager @ Microsoft
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Simon Peacock Location
- Cold Ash, GB
Simon Peacock Work
- Customer Success Account Manager @ (October 2022 - Present)
- Director of Transformation Services @ (January 2022 - October 2022)
- Head Of Customer Experience @ (June 2021 - October 2022)
- Head of IT Consultant @ (May 2020 - April 2021)
- Head of IT Operation @ (January 2019 - May 2020)
- Head of IT (Interim) @ CityWest Homes (February 2017 - January 2019)
- Global Head of Infrastructure Operations (Interim) @ (May 2016 - January 2017)
- Head of Cloud Design and Delivery @ Capita IT Enterprise Services (February 2014 - March 2016)
- Director of Customer Care and Project Management, Gov and Ent @ (May 2013 - February 2014)
- Head of Customer Management Solutions @ Cable & Wireless Worldwide (June 2011 - April 2013)
- Programme Manager, Enterprise Operating Model @ Cable & Wireless Worldwide (January 2011 - June 2011)
- Head of EDGE Solution Service @ Cable & Wireless Worldwide (June 2010 - January 2011)
- Head of IT Application Support @ Cable & Wireless Worldwide (May 2009 - June 2010)
- Head of Metrics and Performance @ Cable & Wireless Worldwide (May 2008 - May 2009)
- Head of Wholesale Provisioning @ Cable & Wireless Worldwide (April 2007 - April 2008)
- Activation and DOA Manager @ (May 2006 - September 2006)
- Radio Delivery Manager @ (December 2003 - April 2006)
- 3G Programme Office Manager @ (July 2001 - December 2003)
- 3G Programme Support Analyst @ (December 2000 - July 2001)
- Commissioned Officer in the Royal Regiment of Fusiliers @ (April 1994 - November 2000)
Simon Peacock Education
- Royal Military Academy Sandhurst
N/A (Leadership)
1994-1995 - St Peter's High School and 6th Form
Simon Peacock Skills
- Leadership
- IT Strategy
- Customer Relationship Management Crm
- Team Building
- Stakeholder Management
- Business Transformation
- Service Design
- PMO
- Data Center
- ITIL
- Thought Leadership
- Telecommunications
- Vendor Management
- Team Management
- Team Leadership
- Offshoring
- Strategy
- Operating Models
- Project Portfolio Management
- Operations Management
- IT Operations
- Program Management
- Managed Services
- Professional Services
- Business Process
- Marketing
- Change Management
- Enterprise Software
- Sla
- Business Case
- MBA
- Service Management
- Business Process Improvement
- Management
- Project Management
- Outsourcing
- Service Providers
- Pre Sales
- Service Delivery
- Cloud Computing
- Integration
- CRM
- IT Management
- Project Delivery
- Operating Model Design
- IT Service Management
- Cloud Computing IaaS
- Office 365
- Software As A Service Saas
- Ivanti
- Disaster Recovery
- IT Infrastructure Management
- Service Improvement
- Windows 10
- Customer Relationship Management
- Software as a Service
Simon Peacock Summary
- Simon Peacock, based in Cold Ash, GB, is currently a Customer Success Account Manager at Microsoft. Simon Peacock brings experience from previous roles at Roc Technologies, Cats Protection and Sovereign Housing Association. Simon Peacock holds a 1994 - 1995 N/A in Leadership @ Royal Military Academy Sandhurst. With a robust skill set that includes Leadership, IT Strategy, Customer Relationship Management Crm, Team Building, Stakeholder Management and more. Simon Peacock has 3 emails on RocketReach.
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