Simon Moctezuma Email & Phone Number
Head of CX Solutions @ Banco Plata
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Simon Moctezuma Location
- Mexico City, CDMX, MX
Simon Moctezuma Work
- Head of CX Solutions @ (November 2024 - Present)
- Head of Customer Service @ (November 2023 - Present)
- Head of Customer Success @ (March 2023 - November 2023)
- Head of Customer Service, Listings and Content - MX @ (October 2021 - November 2022)
- Sr. Manager Quality, Insights and Analytics and Customer Experience @ (October 2017 - October 2021)
- Quality Assurance Manager @ (June 2015 - October 2017)
- Quality Assurance Supervisor @ (January 2015 - June 2015)
- Service Delivery Supervisor @ (February 2013 - January 2015)
- Quality Assurance Specialist @ (May 2012 - February 2013)
- CSR and TSR @ (August 2011 - May 2012)
- Store Manager @ (February 2009 - January 2011)
- General Manager @ (August 2003 - August 2006)
- Supervisor @ (February 2002 - August 2003)
Simon Moctezuma Education
- Universidad Valle Del Bravo
Activities and societies: Lima Lama | 1999-2001
Simon Moctezuma Skills
- Analytical Skills
- Budgeting
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Writing
- Call Center Administration
- Career Development
- Change Management
- Coaching
- Content Management
- Continuous Improvement
- Cost Control
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Management
- Customer Insight
- Customer Journey Mapping
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Analysis
- E-Commerce
- Forecasting
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Net Promoter Score
- Operational Excellence
- Operations Management
- Organizational Culture
- Problem Solving
- Process Improvement
- Procurement
- Profit & Loss Management
- Project Charter
- Project Management
- Project Planning
- Quality Assurance
- Research
- Risk Management
- Root Cause Analysis
- Service Delivery
- Six Sigma
- Stakeholder Management
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Leadership
- Training
Simon Moctezuma Summary
- Simon Moctezuma, based in Mexico City, CDMX, MX, is currently a Head of CX Solutions at Plata Card. Simon Moctezuma brings experience from previous roles at Plata Card, NAMES WORLD, Shopee and TeleTech. Simon Moctezuma holds a Activities and societies: Lima Lama | 1999-2001 @ Universidad Valle Del Bravo. With a robust skill set that includes Analytical Skills, Budgeting, Business Process Improvement, Business Process Outsourcing (BPO), Business Writing and more. Simon Moctezuma has 2 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Simon Moctezuma?
Find contact details for 700 million professionals.
Others Named Simon Moctezuma
Simon Moctezuma
Head of CX Solutions
Mexico City, CDMX, MX
Top Banco Plata Employees
Michel Chamlati
Chief Legal Officer
Mexico City, CDMX, MX
Mikhail Dykhalkin
Head of Development
Mexico City, CDMX, MX
Artem Dzukaev
Head of Debit Products
Mexico City, Mexico
Simon Moctezuma
Head of CX Solutions
Mexico City, CDMX, MX
América Huitron
Head of Human Resources
Mexico City, CDMX, MX
Maksim Kuzmin
Head of Product
Mexico City, CDMX, MX
Eduard Savinov
Chief Data Officer
Mexico City, CDMX, MX
Mark Evlampiev
Head of Product
Mexico City, CDMX, MX
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co