Simon Merchant Email
Director, Commercial Partnerships @ Interdigitate
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Simon Merchant Location
- Newcastle upon Tyne, GB
Simon Merchant Work
- Director, Commercial Partnerships @ (June 2019 - Present)
- Lumina Learning Practitioner @ (June 2023 - Present)
- Business Ambassador (volunteer) @ (July 2024 - October 2025)
- Member of the Board (volunteer) @ (October 2020 - July 2024)
- Visitor Engagement Volunteer @ (May 2013 - June 2023)
- Head of Customer Service @ (March 2018 - June 2019)
- Head of Customer Systems and Operational Processes @ (November 2015 - March 2018)
- Operations Manager @ (March 2013 - October 2015)
- Head of International Data Centre @ (May 2012 - November 2012)
- Head of Young People's Careers and Wellbeing @ The Listening Company (Serco) (July 2010 - May 2012)
- Contract Centre Manager @ The essentiagroup (a Listening Company) (October 2006 - November 2010)
- Client Manager @ The essentiagroup (a Listening Company) (December 2004 - October 2006)
- Operations Performance Manager @ GNER (February 2003 - December 2004)
- Performance Manager, Telecentre @ GNER (December 2000 - February 2003)
- Team Manager, Retail and Telecentre @ GNER (September 1999 - December 2000)
- Graduate and Franchise Project Manager @ GNER (September 1998 - September 1999)
Simon Merchant Education
- University of Plymouth
Bachelor of Science (BSc)
1995-1998 - Gordano School 1993-1995
Simon Merchant Skills
- Business Development
- Business Process Improvement
- CRM
- Change Management
- Coaching
- Contact Centers
- Customer Relationship Management (CRM)
- Customer Service
- Management
- Operations Management
- Outsourcing
- Performance Management
- Project Management
- Retail
- Stakeholder Management
- Strategy
- Team Leadership
- Training
- Training Delivery
- Marketing
Simon Merchant Summary
- Simon Merchant, based in Newcastle upon Tyne, GB, is currently a Director, Commercial Partnerships at Interdigitate. Simon Merchant brings experience from previous roles at Interdigitate, Northumberland Community Bank and National Trust. Simon Merchant holds a 1995 - 1998 Bachelor of Science (BSc) @ University of Plymouth. With a robust skill set that includes Business Development, Business Process Improvement, CRM, Change Management, Coaching and more. Simon Merchant has 1 emails on RocketReach.
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