Simon Merchant Email
Director, Commercial Partnerships @ Interdigitate
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Simon Merchant Location
- Newcastle upon Tyne, GB
Simon Merchant Work
- 2019 -now Director, Commercial Partnerships @
- 2023 -now Lumina Learning Practitioner @
- 2024 -now Business Ambassador (volunteer) @
- 2020 -2024 Member of the Board (volunteer) @
- 2013 -2023 Visitor Engagement Volunteer @
- 2018 -2019 Head of Customer Service @
- 2015 -2018 Head of Customer Systems and Operational Processes @
- 2013 -2015 Operations Manager @
- 2012 -2012 Head of International Data Centre @
- 2010 -2012 Head of Young People's Careers and Wellbeing @ The Listening Company (Serco)
- 2006 -2010 Contract Centre Manager @ The essentiagroup (a Listening Company)
- 2004 -2006 Client Manager @ The essentiagroup
- 2003 -2004 Operations Performance Manager @ GNER
- 2000 -2003 Performance Manager, Telecentre @ GNER
- 1999 -2000 Team Manager, Retail and Telecentre @ GNER
- 1998 -1999 Graduate and Franchise Project Manager @ GNER
Simon Merchant Education
- University of Plymouth
Bachelor of Science (BSc)
1995-1998 - Gordano School 1993-1995
Simon Merchant Skills
- Retail
- Performance Management
- Contact Centers
- Stakeholder Management
- Operations Management
- Change Management
- Business Process Improvement
- Outsourcing
- Team Leadership
- Coaching
- Customer Service
- Project Management
- Training Delivery
- CRM
- Training
- Management
- Strategy
- Business Development
- Marketing
Simon Merchant Summary
- Simon Merchant, based in Newcastle upon Tyne, GB, is currently a Director, Commercial Partnerships at Interdigitate. Simon Merchant brings experience from previous roles at Interdigitate, Northumberland Community Bank and National Trust. Simon Merchant holds a 1995 - 1998 Bachelor of Science (BSc) @ University of Plymouth. With a robust skill set that includes Retail, Performance Management, Contact Centers, Stakeholder Management, Operations Management and more. Simon Merchant has 2 emails on RocketReach.
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