Simon Mercado Location
- Austin, TX, US
Simon Mercado Work
- 2018 -now Product Support Specialist @
- 2014 -2018 Associate Systems Specialist @
- 2014 -2015 Associate Operations Specialist @
- 2008 -2011 Associate Technical Consultant IBM Solutions @
- 1995 -2007 Technical Support Specialist @
Simon Mercado Education
- Austin Community College
ACC Certificate (Network+)
2011-2011 - The Learning Pad, LLC
Certification (CompTIA A+ certification)
2007-2008 - Southwest School of Electronics
Associates (Electronics Technology)
1989-1992 - .
Simon Mercado Skills
- Netcool
- Cisco Technologies
- HP Service Manager
- Computer Hardware
- ITIL
- Software Installation
- Operating Systems
- Networking
- Troubleshooting
- Virtualization
- Service Now.Com
- Testing
- Field Technicians
- Customer Service
- Technical Support
- Tablets
- Server Architecture
- Laptops
- Servers
- Integration
- Hardware
Simon Mercado Summary
- Simon Mercado, based in Austin, TX, US, is currently a Product Support Specialist at The Home Depot. Simon Mercado brings experience from previous roles at Austin Technology Center Home Depot, Avnet Technology Solutions and Dell. Simon Mercado holds a 2011 - 2011 ACC Certificate in Network+ @ Austin Community College. With a robust skill set that includes Netcool, Cisco Technologies, HP Service Manager, Computer Hardware, ITIL and more. Simon Mercado has 4 emails and 1 mobile phone numbers on RocketReach.
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