2024 -2024 SVP Customer Care Solutions (SMP) @ Motive
2021 -2024 Head of Customer Care (SMP) at Nokia @
2020 -2022 Digital Trust (Security, IoT, Device Management and Customer Care) Delivery Lead Europe @
2019 -2020 Global Deployment Services Lead and MEA Technical Manager Lead @
2018 -2019 Global Digital Experience Practice Lead @
2015 -2018 Director - IoT Practice @
2013 -2015 Senior Director Customer Services and Support @ Mformation Technologies
2010 -2013 Director - Global Support @ Mformation Technologies
2009 -2010 Support Manager - EMEA @ Mformation Technologies
2004 -2008 Support Team Leader @
Simon McDowell Education
Queen's University Belfast
BSc (Business Administration & Computer Science)
1997-2001
Ballymena Academy
A'Levels (Computers, Maths & Physic)
1990-1997
Simon McDowell Skills
Agile Methodologies
Mobile Devices
JBoss Application Server
Integration
Linux
Telecommunications
Wireless
Managed Services
Unix
Software Development
Cloud Computing
GSM
Shell Scripting
Leadership
Wireless Technologies
SMS
Enterprise Software
SMSC
Solution Architecture
Mobile Technology
Service Delivery
SaaS
Strategic Planning
Requirements Analysis
Solaris
SS7
Process Improvement
Simon McDowell Summary
Simon McDowell, based in Ballyclare, GB, is currently a SVP and GM at MACH. Simon McDowell brings experience from previous roles at TransMedia Dynamics Ltd, Motive and Nokia. Simon McDowell holds a 1997 - 2001 BSc in Business Administration & Computer Science @ Queen's University Belfast. With a robust skill set that includes Agile Methodologies, Mobile Devices, JBoss Application Server, Integration, Linux and more. Simon McDowell has 2 emails on RocketReach.
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