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Simon McDowell Location
Ballyclare, GB
Simon McDowell Work
SVP and GM @ (January 2026 - Present)
CEO @ (July 2024 - January 2026)
SVP Customer Care Solutions (SMP) @ Motive (April 2024 - July 2024)
Head of Customer Care (SMP) at Nokia @ (May 2021 - July 2024)
Digital Trust (Security, IoT, Device Management and Customer Care) Delivery Lead Europe @ (April 2020 - October 2022)
Global Deployment Services Lead and MEA Technical Manager Lead @ (October 2019 - April 2020)
Global Digital Experience Practice Lead @ (September 2018 - October 2019)
Director - IoT Practice @ (September 2015 - September 2018)
Senior Director Customer Services and Support @ Mformation Technologies (February 2013 - September 2015)
Director - Global Support @ mFormation Technologies (October 2010 - February 2013)
Support Manager - EMEA @ mFormation Technologies (January 2009 - September 2010)
Support Team Leader @ (November 2004 - December 2008)
Simon McDowell Education
Queen's University Belfast
BSc (Business Administration & Computer Science)
1997-2001
Ballymena Academy
A'Levels (Computers, Maths & Physic)
1990-1997
Simon McDowell Skills
Agile Methodologies
Mobile Devices
JBoss Application Server
Integration
Linux
Telecommunications
Wireless
Managed Services
Unix
Software Development
Cloud Computing
GSM
Shell Scripting
Leadership
Wireless Technologies
SMS
Enterprise Software
SMSC
Solution Architecture
Mobile Technology
Service Delivery
SaaS
Strategic Planning
Requirements Analysis
Solaris
SS7
Process Improvement
Simon McDowell Summary
Simon McDowell, based in Ballyclare, GB, is currently a SVP and GM at MACH. Simon McDowell brings experience from previous roles at TransMedia Dynamics Ltd, Motive and Nokia. Simon McDowell holds a 1997 - 2001 BSc in Business Administration & Computer Science @ Queen's University Belfast. With a robust skill set that includes Agile Methodologies, Mobile Devices, JBoss Application Server, Integration, Linux and more. Simon McDowell has 2 emails on RocketReach.
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