Simon McDowell Email & Phone Number
SVP and GM @ MACH
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Simon McDowell Location
- Ballyclare, GB
Simon McDowell Work
- SVP and GM @ (January 2026 - Present)
- CEO @ (July 2024 - January 2026)
- SVP Customer Care Solutions (SMP) @ Motive (April 2024 - July 2024)
- Head of Customer Care (SMP) at Nokia @ (May 2021 - July 2024)
- Digital Trust (Security, IoT, Device Management and Customer Care) Delivery Lead Europe @ (April 2020 - October 2022)
- Global Deployment Services Lead and MEA Technical Manager Lead @ (October 2019 - April 2020)
- Global Digital Experience Practice Lead @ (September 2018 - October 2019)
- Director - IoT Practice @ (September 2015 - September 2018)
- Senior Director Customer Services and Support @ Mformation Technologies (February 2013 - September 2015)
- Director - Global Support @ Mformation Technologies (October 2010 - February 2013)
- Support Manager - EMEA @ Mformation Technologies (January 2009 - September 2010)
- Support Team Leader @ (November 2004 - December 2008)
Simon McDowell Education
- Queen's University Belfast
BSc (Business Administration & Computer Science)
1997-2001 - Ballymena Academy
A'Levels (Computers, Maths & Physic)
1990-1997
Simon McDowell Skills
- Agile
- Agile Methodologies
- Amazon Web Services (AWS)
- Change Management
- Cloud Computing
- Coaching
- Cross-functional Team Leadership
- Customer Relationship Management (CRM)
- Databases
- DevOps
- Enterprise Software
- GSI
- GSM
- Integration
- Internet of Things (IoT)
- JBoss Application Server
- Linux
- Managed Services
- Microsoft Power BI
- Microsoft Products
- Mobile Communications
- Mobile Device Management
- Mobile Devices
- Mobile Technology
- Network Security
- P&L Management
- Professional Services
- Project Delivery
- Project Management
- Requirements Analysis
- SMS
- SMSC
- SS7
- SaaS
- Security Management
- Service Delivery
- Shell Scripting
- Software Development
- Solaris
- Solution Architecture
- Team Development
- Team Leadership
- Team Management
- Technical Support
- Teleco
- Telecommunications
- Transformation Programs
- Unix
- Wireless
- Wireless Technologies
- Leadership
- Strategic Planning
- Process Improvement
Simon McDowell Summary
- Simon McDowell, based in Ballyclare, GB, is currently a SVP and GM at MACH. Simon McDowell brings experience from previous roles at TransMedia Dynamics Ltd, Motive and Nokia. Simon McDowell holds a 1997 - 2001 BSc in Business Administration & Computer Science @ Queen's University Belfast. With a robust skill set that includes Agile, Agile Methodologies, Amazon Web Services (AWS), Change Management, Cloud Computing and more. Simon McDowell has 2 emails on RocketReach.
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