Simon McDonald Email & Phone Number
Head of Customer Success @ Blink Innovation
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Simon McDonald Location
- Nottingham, England, GB
Simon McDonald Work
- Head of Customer Success @ (January 2023 - Present)
- Global Head of Customer Experience - Steering and Governance @ (June 2018 - January 2023)
- International Customer Experience Manager @ (September 2013 - June 2018)
- Head of SME Sales @ E.ON France (September 2011 - August 2013)
- Head of Residential and SME Development @ (January 2010 - August 2011)
- Commercial Manager @ (November 2007 - January 2010)
- Sales Channel Optimisation Manager @ (March 2007 - October 2007)
- Commercial Manager @ (January 2005 - January 2007)
- High Value Channel Manager @ (January 2003 - January 2005)
- TXU Integration Manager SME @ (January 2003 - January 2003)
- Call Centre Manager @ (July 2001 - July 2002)
- Sales Team Leader @ (June 2000 - July 2001)
- Telemarketing Team Manager @ (January 1998 - January 2000)
- Instore Training Consultant @ (January 1997 - January 1998)
Simon McDonald Education
- Newcastle University
Software Engineering
1995-1998
Simon McDonald Skills
- B2B
- B2C
- Business Strategy
- Change Management
- Customer Experience
- Customer Insight
- Customer Loyalty
- Digital Transformation
- Energy
- Leadership
- Management
- Marketing Strategy
- Negotiation
- Net Promoter Score
- Operations Management
- Outsourcing
- Partner Relationship Management
- People Management
- Project Management
- Renewable Energy
- Retail Management
- Sales
- Sales Management
- Service Design
- Stakeholder Management
- Strategic Partnerships
- Strategy
- Strategy Development
- Team Leadership
Simon McDonald Summary
- Simon McDonald, based in Nottingham, England, GB, is currently a Head of Customer Success at Blink Parametric. Simon McDonald brings experience from previous roles at E.ON and E.ON France. Simon McDonald holds a 1995 - 1998 Software Engineering @ Newcastle University. With a robust skill set that includes B2B, B2C, Business Strategy, Change Management, Customer Experience and more.
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