Simon McCartney Email & Phone Number
Head of Service Design @ HM Revenue & Customs
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Simon McCartney Location
- Great Preston, GB
Simon McCartney Work
- Head of Service Design @ (September 2022 - Present)
- Design Principal and Head of Design Practice @ (July 2022 - Present)
- Lead Service Designer @ (July 2021 - July 2022)
- Service Design Consultant @ (May 2021 - July 2021)
- Design Lead @ (February 2021 - May 2021)
- Senior Service Designer @ (December 2020 - February 2021)
- Lead Service Designer @ (March 2020 - December 2020)
- Senior Service and User Experience Designer @ (November 2019 - March 2020)
- Service Design Lead @ (July 2019 - October 2019)
- Senior Service Designer @ (March 2019 - July 2019)
- Head of Experience Design @ (May 2018 - March 2019)
- Associate @ (July 2017 - March 2019)
- Senior Service Designer @ (July 2017 - March 2019)
- Service Transition Manager @ (April 2017 - July 2017)
- Service Design Consultant @ (July 2016 - March 2017)
- Applications Consultant @ (December 2015 - July 2016)
- Project Manager @ (May 2015 - September 2015)
- Environment Delivery Manager @ (November 2014 - May 2015)
- Environment Manager @ (May 2013 - September 2014)
- Freelance Photographer @ Rubber Duck Photography (March 2014 - Present)
- Environment Configuration and Release Manager @ Smart421 (April 2012 - February 2013)
- Environment and Configuration Manager @ Gala Coral Group (November 2011 - February 2012)
- Environment Manager @ (February 2011 - July 2011)
- Senior Analyst @ (January 2011 - February 2011)
- Enviroment Manager @ (January 2009 - October 2010)
- User Experience and Service Design Consultant @ (December 2008 - Present)
- Senior Computer Officer and Infrastructure Analyst @ (September 2002 - December 2008)
Simon McCartney Education
- Edinburgh Napier University
Master of Science (Forensics)
2011-2013
Simon McCartney Skills
- Agile
- Agile Methodologies
- Business Process Design
- Business Process Improvement
- Business Services
- Business Transformation
- Cloud Computing
- Co-creation
- Communication
- Customer Experience
- Design Leadership
- Design Management
- Design Thinking
- Digital Transformation
- IT Service Management
- IT Strategy
- ITIL
- Information Security Management
- Infrastructure
- Integration
- PRINCE2
- Product Design
- Product Management
- Programme Delivery
- Prototyping
- Public Services
- Relationship Building
- Resource Management
- SDLC
- Security
- Service Delivery
- Service Design
- Service Improvement
- Service Management
- Service Transition
- Service-Level Agreements (SLA)
- Service-Oriented Architecture (SOA)
- Software Development Life Cycle
- Stakeholder Management
- Strategic Design
- User Acceptance Testing
- User Analysis
- User Experience (UX)
- User Journeys
- User Research
- User Stories
- User-centered Design
- Windows Server
- Release Management
- Mobile Data
- Linux
- Active Directory
- Software Build
- Configuration Management
- Incident Management
- Government
- Microsoft SQL Server
- Software Documentation
- IIS
- System Administration
- Service Oriented Architecture Soa
- Software Configuration Management
- DevOps
- Oracle
- Virtualization
- Enterprise Architecture
- Environment Management
- Change Management
- Disaster Recovery
- TFS
- SQL
- VMware ESX
- Project Managment
- Service Level Agreements Sla
- Servers
- System Deployment
- SOA
- Solution Architecture
- VMware
- BizTalk
- Team Foundation Server
- Databases
- Service Oriented Architecture
- Service Level Agreements
Simon McCartney Summary
- Simon McCartney, based in Great Preston, GB, is currently a Head of Service Design at HM Revenue & Customs. Simon McCartney brings experience from previous roles at Andigital, Defra, Office for National Statistics and Care Quality Commission. Simon McCartney holds a 2011 - 2013 Master of Science in Forensics @ Edinburgh Napier University. With a robust skill set that includes Agile, Agile Methodologies, Business Process Design, Business Process Improvement, Business Services and more. Simon McCartney has 2 emails and 2 mobile phone numbers on RocketReach.
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