Simon Matthews Email
Director of Service Delivery Management @ Six Degrees
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Simon Matthews Location
- Haversham, England, GB
Simon Matthews Work
- Director of Service Delivery Management @ (December 2025 - Present)
- Director Customer Experience @ (August 2022 - March 2026)
- Head Of Customer Experience @ (September 2020 - August 2022)
- Head of Customer Success @ (March 2018 - September 2020)
- Customer Success and Projects Team Manager @ (May 2016 - February 2018)
- Customer Success Manager @ (March 2014 - May 2016)
- Service Delivery Manager @ (March 2013 - March 2014)
Simon Matthews Education
- University of Northampton
Executive MBA
2021-2023 - The Open University
Bachelor's degree (Business Strategy)
2017
Simon Matthews Skills
- Availability
- Business
- Business Development
- Business Relations
- Business Relationship Management
- Business-to-Business (B2B)
- CSAT
- Change Management
- Cloud
- Coaching
- Consultation
- Consumer Services
- Culture Change
- Culture Development
- Customer Experience
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Operations
- Customer Success
- E-Commerce
- Enterprise Services
- Executive Relationships
- Growing Accounts
- Leadership
- Management
- Net Promoter Score
- New Business Development
- Operations
- People Training
- Planning
- Problem Solving
- Process Improvement
- Product Management
- Project Management
- Project Managers
- Project Planning
- Recruiting
- Relation Management
- Sales
- Software as a Service (SaaS)
- Start-ups
- Strategic Planning
- Strategy
- Team Leadership
- Team Operations
- Training
- Turnover
- WAN Optimisation
Simon Matthews Summary
- Simon Matthews, based in Haversham, England, GB, is currently a Director of Service Delivery Management at Six Degrees. Simon Matthews brings experience from previous roles at Digital Space, Festo and FluidOne. Simon Matthews holds a 2021 - 2023 Executive MBA @ University of Northampton. With a robust skill set that includes Availability, Business, Business Development, Business Relations, Business Relationship Management and more. Simon Matthews has 2 emails on RocketReach.
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