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Simon Marcoux Location
Montreal, QC, CA
Simon Marcoux Work
ITSM Manager @ (December 2023 - Present)
ITSM Director @ (January 2022 - November 2023)
Manager IT Service Desk @ (June 2016 - January 2022)
Desktop Support Supervisor @ (May 2012 - June 2016)
Desktop Support Technician @ (April 2008 - May 2012)
Information Technology Operator @ (June 2006 - April 2008)
Simon Marcoux Education
Cégep Édouard-Montpetit
(Operations Management and Supervision)
Cégep de Matane
Operations Management and Supervision
Simon Marcoux Skills
PowerPoint
Citrix
Computer Hardware
Hardware
System Administration
Active Directory
Remedy
Operating Systems
Microsoft Windows
Process Improvement
Microsoft Office
Windows 7
Windows
Computer Repair
Services d'Assistance
Technical Support
Customer Service
Software Installation
MS Office Suite
Leadership
Customer Experience
Service Desk
Customer Satisfaction
Team Leadership
Technology Services
Customer Relationship Management
Contact Centers
Administration
Training
Management
Hiring
Simon Marcoux Summary
Simon Marcoux, based in Montreal, QC, CA, is currently a ITSM Manager at Intact. Simon Marcoux brings experience from previous roles at RONA. Simon Marcoux holds a Cégep Édouard-Montpetit. With a robust skill set that includes PowerPoint, Citrix, Computer Hardware, Hardware, System Administration and more. Simon Marcoux has 2 emails on RocketReach.
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