Simon Lüthi Email & Phone Number
Head IT and Security @ Pollinate International
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Simon Lüthi Location
- London, GB
Simon Lüthi Work
- 2023 -now Head IT and Security @
- 2020 -2023 Head Of Service Management @
- 2018 -2020 Director Priority Support EMEA @
- 2016 -2019 Senior Technical Account Manager @
- 2014 -2016 Head of Service and Support @
- 2011 -2014 Teamleader ServiceDesk @
- 2010 -2011 Trip Around The World Sabbatical @
- 2008 -2010 IT Service Desk Supervisor @
- 2006 -2008 Deskside Support Technician @
- 2004 -2006 Service Technician @
Simon Lüthi Education
- Bayes Business School
Master of Business Administration - MBA
2018-2020 - Fachhochschule Nordwestschweiz FHNW
Master of Advanced Studies FHNW in Information System Management (Information Technology)
2013-2015 - IFA Weiterbildung AG
Advanced Federal Diploma of Higher Education in Information Technologies (Service & Technology Solutions)
2007-2010 - Berufsbildungszentrum Uster
Informatiker mit eidg. Fähigkeitszeugnis (Systemtechnik)
1999-2003
Simon Lüthi Skills
- Support
- Kundensupport
- Technical Support
- Hardware Support
- IT-Service-Managment
- Teamführung
- Störungsmanagement
- Team Leadership
- Customer Oriented
- Challenge Driven
- Customer Support
- Problem Solving
- Conflict Resolution
- Process Engineering
- Testing
- Customer Escalation Management
- Service-Level-Agreements
- Budget Monitoring
- ITIL v3 Foundations Certified
- Incident Management
- Service Delivery
- Business Process
- SLA
- IT Service Management
- Management
- Change Management
- ITIL
- Business Analysis
- Service Management
- Infrastructure
- Project Management
- Networking
- Itil V3 Foundations
- Customer Escalation
- Sales
- It Service Managment
- Marketing
- Service Level Agreements
- IT Strategy
- Customer Relationship Management Crm
- Information Technology
- Account Management
- Troubleshooting
- Team Management
- Technical Account Management
- IT Operations
- Management Information Systems Mis
- Department Budgeting
- Business Process Improvement
- Unified Communications
- IT Management
- Customer Relationship Management
- Management Information Systems
Simon Lüthi Summary
- Simon Lüthi, based in London, GB, is currently a Head IT and Security at Pollinate. Simon Lüthi brings experience from previous roles at Pollinate, NICE Ltd and CompuGroup Medical Schweiz AG. Simon Lüthi holds a 2018 - 2020 Master of Business Administration - MBA @ Bayes Business School. With a robust skill set that includes Support, Kundensupport, Technical Support, Hardware Support, IT-Service-Managment and more. Simon Lüthi has 2 emails and 2 mobile phone numbers on RocketReach.
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