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Simon Lebel Location
Quebec, Canada
Simon Lebel Work
Senior Manager, Business Inteligence and Workforce Management @ (October 2014 - Present)
Regional Director - Call Center Project Delivery @ (January 2011 - Present)
Regional Director – Call Center Performance Management @ (January 2010 - January 2011)
Associate Director – Call Center Operational Planning and Process Improvement @ (January 2007 - January 2010)
Associate Director – Call Center Financial Planning and Analysis @ (January 2004 - January 2007)
Associate Director – Corporate Planning @ (January 2001 - January 2004)
Senior Financial Analyst @ (January 1998 - January 2001)
Simon Lebel Education
HEC Montréal
Master of Business Administration (M.B.A.)
2002-2004
Université de Sherbrooke
Bachelor of Business Administration (B.B.A.) (Finance)
1993-1996
Simon Lebel Skills
Business Analysis
Business Process Improvement
Call Center
Change Management
Coaching
Contact Centers
Customer Experience
Forecasting
Process Improvement
Project Management
Strategic Planning
Team Leadership
Microsoft Office
Training
Business Development
Marketing
Simon Lebel Summary
Simon Lebel, based in Quebec, Canada, is currently a Senior Manager, Business Inteligence and Workforce Management at Bell Canada. Simon Lebel brings experience from previous roles at Bell Canada. Simon Lebel holds a 2002 - 2004 Master of Business Administration (M.B.A.) @ HEC Montréal. With a robust skill set that includes Business Analysis, Business Process Improvement, Call Center, Change Management, Coaching and more. Simon Lebel has 1 emails and 1 mobile phone numbers on RocketReach.
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