Senior Manager, Business Inteligence and Workforce Management @ Bell
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Simon Lebel Location
Quebec, Canada
Simon Lebel Work
2014 -now Senior Manager, Business Inteligence and Workforce Management @
2011 -now Regional Director - Call Center Project Delivery @
now Regional Director – Call Center Performance Management @
now Associate Director – Call Center Operational Planning and Process Improvement @
now Associate Director – Call Center Financial Planning and Analysis @
now Associate Director – Corporate Planning @
now Senior Financial Analyst @
Simon Lebel Education
HEC Montréal
Master of Business Administration (M.B.A.)
2002-2004
Sherbrooke University
Bachelor of Business Administration (B.B.A.) (Finance)
1993-1996
Simon Lebel Skills
Customer Experience
Call Center
Team Leadership
Contact Centers
Process Improvement
Strategic Planning
Business Analysis
Change Management
Project Management
Forecasting
Business Process Improvement
Coaching
Microsoft Office
Training
Business Development
Marketing
Simon Lebel Summary
Simon Lebel, based in Quebec, Canada, is currently a Senior Manager, Business Inteligence and Workforce Management at Bell Canada. Simon Lebel brings experience from previous roles at Bell Canada. Simon Lebel holds a 2002 - 2004 Master of Business Administration (M.B.A.) @ HEC Montréal. With a robust skill set that includes Customer Experience, Call Center, Team Leadership, Contact Centers, Process Improvement and more. Simon Lebel has 1 emails and 1 mobile phone numbers on RocketReach.
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