Simon Lamont Email & Phone Number
Head of International Operations – Contact Centre and Collections @ at&t
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Simon Lamont Location
- London, GB
Simon Lamont Work
- Head of International Operations – Contact Centre and Collections @ (November 2022 - Present)
- Lead International Support Operations – Customer Advocacy and Service Experience @ (January 2012 - October 2022)
- Senior Manager Process and Projects – Finance New Initiatives Teams @ (January 2005 - January 2012)
- Financial and Management Accountant @ (September 2002 - January 2005)
- Management and Financial Accounting @ (November 2000 - August 2002)
- National Financial Management Trainee @ (September 1997 - November 2000)
Simon Lamont Education
- Chartered Institute of Public Finance and Accountancy
CPFA (Accountancy)
1997-2000 - University of Leeds
Bachelor of Science (BSc) (Mathematics with Business Management & Administration)
1993-1996
Simon Lamont Skills
- Analysis
- Budgeting
- Business Development
- Business Process Improvement
- Business Reviews
- Business Strategy
- Call Centers
- Change Management
- Clear Communications
- Communication
- Contact Centers
- Contract Negotiation
- Cross-functional Team Leadership
- Customer Contact
- Customer Experience
- Customer Satisfaction
- Customer Service
- Key Performance Indicators
- Leadership
- Management
- Multi-Site Operations
- Negotiation
- Operational Efficiency
- Operational Excellence
- Operations
- Oral Communication
- Outsourcing
- Performance Appraisal
- Performance Metrics
- Process Engineering
- Process Enhancement
- Process Improvement
- Program Management
- Project Delivery
- Six Sigma
- Stakeholder Management
- Strategy
- Strategy Implementation
- Team Leadership
- Team Management
- Telecommunications
- Vendor Management
- Written Communication
Simon Lamont Summary
- Simon Lamont, based in London, GB, is currently a Head of International Operations – Contact Centre and Collections at AT&T. Simon Lamont brings experience from previous roles at AT&T and Lambert Smith Hampton. Simon Lamont holds a 1997 - 2000 CPFA in Accountancy @ Chartered Institute of Public Finance and Accountancy. With a robust skill set that includes Analysis, Budgeting, Business Development, Business Process Improvement, Business Reviews and more. Simon Lamont has 4 emails and 1 mobile phone numbers on RocketReach.
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