Simon Kruger Email & Phone Number
Director, Contact Center Practice @ World Wide Technology
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Simon Kruger Location
- Canton, GA, US
Simon Kruger Work
- 2025 - now Director, Contact Center Practice @
- 2021 - 2025 Contact Center Practice Manager @
- 2021 - 2021 Global Account Manager @
- 2018 - 2021 Client Services Executive @
- 2016 - 2018 Vice President of Solutions - National Business Leader @
- 2004 - 2016 Director of Advanced Solutions @
- 2000 - 2004 Solutions Manager @
- 1999 - 2000 Systems Integration Specialist (Contractor and Consultant) @ Spicer CRS Solution Delivery Division, South Africa
- 1997 - 1999 Call Center Systems Manager @ ATIO Corporation - IBS Division, South Africa
- 1997 - 1997 Senior Technical Consultant @ Stocks Systems Technology (SST) - Computron Division, South Africa
- 1993 - 1997 Technical Project Leader @ Bull Computers S.A. (formally known as Information Technology Services (Pty) Ltd
Simon Kruger Education
- Teesside University
Honors (Information Technology)
1988 - 1992 - Cleveland Technical College - England
Btec (Electrical Electronic Engineering)
1986 - 1988
Simon Kruger Skills
- Unified Communications
- VoIP
- Cisco Technologies
- SIP
- IVR
- Cisco Call Manager
- CTI
- Telephony
- Telecommunications
- Contact Centers
- ACD
- Managed Services
- IP
- Call Center
- Call Centers
- Data Center
- Integration
- Enterprise Software
- Pre-sales
- Professional Services
- Solution Selling
- Switches
- Network Architecture
- Team Leadership
- Leadership
- Cisco Systems Products
- Voice over IP (VoIP)
- Salary
- Front End
- Executive Management
- Engineering
- Community
- Software
- Electronic Engineering
- Cisco Certified
- End User Training
- Strategic Partners
- Security
- Speech
- Applications
- Software Development
- Change Requests
- Assurance
- Finance
- Leading by Example
- Line of Business
- CICS
- Sponsorship
- CX
- Business Systems
- Internal Audit
- Cell
- User Interaction
- Direct Line Management
- Post Sales
- PMO
- Design
- Succession Planning
- Technical Support
- Business Services
- Structure
- DCS
- Margin Improvement
- Customer Management
- Earlier
- Project Based Learning
- Recruiting
- Business Units
- Technical Issues
- Intelligence
- Interactive Services
- Customer Experience Management
- Voice
- Resource Management
- Multimedia
- Governance
- Periphonics
- Pre Sales
- Strategic Planning
- Product Management
- Brokers
- Project
- Intellectual Property
- Third Party Applications
- Telepresence
- Architecture
- TDM
- Performance Reviews
- Execution
- Realization
- Managerial Finance
- Project Based
- WebEx
- Moving
- WebSphere MQ
- Independent Contributor
- Emerging Technologies
- SAP PS
- Information Systems
- Asset Allocation
- Business Requirements
- History
- Internet Protocols
- CAD
- Integrator
- Converged Communications
- Video
- Management
- Customer Facing
- Pricing
- Problem Solving
- Nortel
- Span
- Microsoft Office Sharepoint Server
- Technological Innovation
- Microsoft
- Finesse
- Commerce
- Vendors
- Conducting Interviews
- Voice Over Ip Voip
- IBS
- Regulations
- Consulting
- Blankets
- England
- Profit
- Materials
- Electricians
- Policy
- Mentoring
- Siebel
- Efficient
- Virtualization
- Proven Leader
- Scripting
- Genesys
- Programmers
- CAP
- Career Counseling
- Culture
- Offerings
- System Integrators
- System
- Context
- Budgets
- Itaas
- Solutions
- Dimension
- Responsibility
- Proposal Writing
- Sales
- North America
- Attract
- Customer Satisfaction
- Strategy
- Solution
- Science
- Segments
- Restful Web Services
- Values
- IPT
- Symposium
- CRM
- Escalation
- Privacy Law
- Usa
- System Architects
- Methodology
- Ctios
- House
- Covering
- Europe
- Exceptions
- P&l
- Infrastructure
- Middleware
- Evaluation
- Service Delivery
- Service Processes
- Social Responsibility
- Platforms
- Contractors
- Mergers and Acquisitions
- Fixed Price
- Accounting
- Interactive Advertising
- Channel
- Joining
- Portfolio
- Software Installation
- Human Resources
- Avaya Technologies
- South Africa
- Business Process
- Delivery
- Cash
- GTM
- Information Technology
- Advocacy
- Product Design
- Customer Experience
- Voice Over Ip
Simon Kruger Summary
- Simon Kruger, based in Canton, GA, US, is currently a Director, Contact Center Practice at World Wide Technology. Simon Kruger brings experience from previous roles at World Wide Technology, Cisco and Strategic Products and Services (SPS). Simon Kruger holds a 1988 - 1992 Honors in Information Technology @ Teesside University. With a robust skill set that includes Unified Communications, VoIP, Cisco Technologies, SIP, IVR and more. Simon Kruger has 3 emails and 1 mobile phone numbers on RocketReach.
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