Simon Krawat Email
Customer Insights Manager @ MTC FutureReady
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Simon Krawat Location
- Australia
Simon Krawat Work
- 2022 -now Customer Insights Manager @
- 2020 -2022 Customer Experience Manager @
- 2018 -2020 Customer Care Manager @
- 2016 -2018 Outbound Channel Marketing Manager @
- 2015 -2016 Call Centre Marketing Manager @
- 2012 -2014 Operations Manager @ Guthy|Renker Australia & New Zealand
- 2010 -2012 Customer Service Manager @
- 2007 -2010 Account Manager @ Radar Group
- 2007 -2007 Call Centre Manager @
- 2006 -2007 Account Manager @ Visible Results (now a Global Red company)
- 2005 -2006 Account Manager @ Holla Advertising
- 2002 -2005 Account Manager @ The Leapfrog Group
- 2000 -2002 Senior Team Leader @
- 1997 -1999 Outbound Sales Representative @ Cellarmasters
Simon Krawat Education
- Human Connections
Accidental Counsellor
2024-2024 - McKinsey & Company
Ability to Execute (A2E) Lead Journey (Management)
2023-2023 - Australia Wide First Aid
Statement of Attainment (First Aid)
2021-2021 - ADMA IQ
Course (Digital Marketing Foundations)
2018-2018 - ADMA IQ
Course (Digital Marketing Channels)
2018-2018 - ADMA IQ
Course (Social Media Marketing Essentials)
2018-2018 - ADMA IQ
Course (Copywritting Essentials)
2018-2018 - Marketing One
Mini MBA (Marketing)
2017-2017 - Integrity and Values
Certification (Effective Communication and Leadership)
2014-2014 - Online
Certificate IV (Team Leadership)
2000-2001 - Victorian College of the Arts
Diploma (Dance)
1982-1984
Simon Krawat Skills
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Focused Marketing
- Process Improvement
- Account Management
- Call Centers
- Management
- Training
- Sales
- Outsourcing
- Product Management
- Marketing
- Email Marketing
- Team Building
- Retail Sales Training
- Business Development
- Retail
- CRM
- Customer Focused Sales
- Project Management
- Database Development
- Process Design
- Problem Solving
- Business Process Improvement
- Contact Centers
- Customer Relationship Management (CRM)
- Strategy
- Team Leadership
- Social Media
- Customer Relationship Management Crm
- Leadership
- Customer Relationship Management
Simon Krawat Summary
- Simon Krawat, based in Australia, is currently a Customer Insights Manager at MTC FutureReady. Simon Krawat brings experience from previous roles at MTC FutureReady, Mosaic Brands Ltd, Westpac and Westpac Banking Corporation. Simon Krawat holds a 2024 - 2024 Accidental Counsellor @ Human Connections. With a robust skill set that includes Customer Experience, Customer Retention, Customer Satisfaction, Customer Focused Marketing, Process Improvement and more. Simon Krawat has 2 emails on RocketReach.
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