Area Support Manager @ Cable & Wireless (June 1998 - January 1999)
Area Support Team Leader @ Anite Networks (July 1996 - May 1998)
Network Specialist @ Cray Communications (April 1994 - June 1996)
Senior Customer Support Engineer @ Case Communications (October 1988 - April 1994)
Field Support Engineer @ Norsk Data (January 1988 - September 1988)
Medical Physics Technician @ Bristol & Weston Health Authority (July 1981 - January 1988)
Simon Jacobs Education
Bristol Polytechnic (UWE)
HNC (Electronic Engineering)
1985-1986
ITIL V3 (2011 Edition)
Foundation Certificate (IT Service Management)
2012
ITIL V2
Foundation Certificate
2005
Professional Association of Diving Instructors (PADI)
Divemaster
2011
Simon Jacobs Skills
Service Management
ITIL
Service Improvement
SLA
Service Delivery
Customer Facing
Telecommunications
B2B
Retail
Consumer Electronics
Managed Services
IT Service Management
Operations Management
People Management
Business Management
Vendor Management
Budget Management
Consultancy
Customer Experience
Outsourcing
New Business Development
Pre-sales
Sales Support
Professional Services
Electronic Engineering
Management
Sales
Enterprise Software
Strategy
Consulting
SaaS
IaaS
Marketing
Healthcare
Customer Service
Pre Sales
Project Management
Service Level Agreements Sla
Troubleshooting
Leadership
Public Speaking
Cloud
Service Level Agreements
Simon Jacobs Summary
Simon Jacobs, based in United Kingdom, is currently a Managing Director at Assured Digital Technologies. Simon Jacobs brings experience from previous roles at MDS Technologies Ltd. Simon Jacobs holds a 1985 - 1986 HNC in Electronic Engineering @ Bristol Polytechnic (UWE). With a robust skill set that includes Service Management, ITIL, Service Improvement, SLA, Service Delivery and more. Simon Jacobs has 3 emails on RocketReach.
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