Simon Jack Location
- Hook, GB
Simon Jack Work
- 2023 - now Head of Customer Aftercare @
- 2020 - 2023 Customer Service Operations Manager @
- 2017 - 2020 Client Services Manager, Global @
- 2016 - 2017 National Customer Service Manager @
- 2015 - 2016 Business Development Manager - BMW i @
- 2014 - 2015 Aftersales Business Intelligence Manager - BMW @
- 2013 - 2014 Aftersales Business Intelligence Manager - MINI @
- 2010 - 2013 Customer Service Manager @
- 2010 - 2010 Customer Service Support Supervisor @
- 2007 - 2010 Customer Service Support Executive @
- 2000 - 2007 Various Roles @ Somerfield
Simon Jack Education
- Roundwood Park School 1994 - 1999
Simon Jack Skills
- Hiring
- Customer Experience
- Development
- Team Building
- Enthusiasm to learn
- Vehicles
- Product Knowledge
- Stock Management
- Dealer Management
- Retail
- Account Management
- Automotive Parts
- Customer Retention
- Telephone Manner
- Aftersales
- Sourcing
- Customer Focused Service
- Customer Satisfaction
- Automotive
- Business Development
- Market Research
- Negotiation
- Customer Service Management
- Team Leadership
- Stock Control
- Call Quality
- Dealers
- World Class Customer
- Interviews
- Customer Service
- World Class Customer Service
- Market Analysis
- Parts
- Committed to Customer Satisfaction
- Automobile
- Teamwork
- Pay Close Attention to Detail
- Committed to Customer
- People Oriented
- Call Centers
- Inventory Control
- Pricing Analysis
- Listening to customers
- Warranty
- Telephone Skills
- Energetic team player
Simon Jack Summary
- Simon Jack, based in Hook, GB, is currently a Head of Customer Aftercare at cinch. Simon Jack brings experience from previous roles at Novuna Vehicle Solutions, McLaren Automotive Ltd and BMW Group UK Limited. Simon Jack holds a 1994 - 1999 Roundwood Park School. With a robust skill set that includes Hiring, Customer Experience, Development, Team Building, Enthusiasm to learn and more. Simon Jack has 3 emails on RocketReach.
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