Simon Jack Email
Head of Customer Aftercare @ cinch
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Simon Jack Location
- Hook, GB
Simon Jack Work
- Head of Customer Aftercare @ (September 2023 - Present)
- Customer Service Operations Manager @ (March 2020 - September 2023)
- Client Services Manager, Global @ (March 2017 - March 2020)
- National Customer Service Manager @ (March 2016 - March 2017)
- Business Development Manager - BMW i @ (February 2015 - March 2016)
- Aftersales Business Intelligence Manager - BMW @ (January 2014 - February 2015)
- Aftersales Business Intelligence Manager - MINI @ (May 2013 - January 2014)
- Customer Service Manager @ (August 2010 - May 2013)
- Customer Service Support Supervisor @ (January 2010 - August 2010)
- Customer Service Support Executive @ (June 2007 - January 2010)
- Various Roles @ Somerfield (April 2000 - June 2007)
Simon Jack Education
- Roundwood Park School 1994-1999
Simon Jack Skills
- Hiring
- Customer Experience
- Development
- Team Building
- Enthusiasm to learn
- Vehicles
- Product Knowledge
- Stock Management
- Dealer Management
- Retail
- Account Management
- Automotive Parts
- Customer Retention
- Telephone Manner
- Aftersales
- Sourcing
- Customer Focused Service
- Customer Satisfaction
- Automotive
- Business Development
- Market Research
- Negotiation
- Customer Service Management
- Team Leadership
- Stock Control
- Call Quality
- Dealers
- World Class Customer
- Interviews
- Customer Service
- World Class Customer Service
- Market Analysis
- Parts
- Committed to Customer Satisfaction
- Automobile
- Teamwork
- Pay Close Attention to Detail
- Committed to Customer
- People Oriented
- Call Centers
- Inventory Control
- Pricing Analysis
- Listening to customers
- Warranty
- Telephone Skills
- Energetic team player
Simon Jack Summary
- Simon Jack, based in Hook, GB, is currently a Head of Customer Aftercare at cinch. Simon Jack brings experience from previous roles at Novuna Vehicle Solutions, McLaren Automotive Ltd and BMW Group UK Limited. Simon Jack holds a 1994 - 1999 Roundwood Park School. With a robust skill set that includes Hiring, Customer Experience, Development, Team Building, Enthusiasm to learn and more. Simon Jack has 2 emails on RocketReach.
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