Simon Ireland Email
Head of Customer Support @ Nvolve
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Simon Ireland Location
- Ireland
Simon Ireland Work
- Head of Customer Support @ (May 2026 - Present)
- Product Analyst @ (November 2025 - February 2026)
- Product, IT and Support Manager @ (November 2024 - November 2025)
- Customer Support Manager @ (March 2022 - October 2024)
- Senior Content Analyst @ (April 2016 - November 2020)
- Data Analyst @ (October 2014 - November 2015)
- Customer Support Executive @ (April 2013 - February 2014)
- Operations Associate @ WNS Global Services SA (May 2011 - July 2012)
Simon Ireland Education
- Dublin Business School
MSc in Management Practice (Business Administration and Management, General)
2021-2022 - New Horizon College of Engineering
Master of Business Administration - MBA (Finance, Human Resource)
2014-2016 - New Horizon College of Engineering
Bachelor of Commerce - BCom (Business/Commerce, General)
Simon Ireland Skills
- Cybersecurity
- Information Security
- ethics in cybersecurity
- NIST CSF
- Historical Cybersecurity attacks
- HTML5
- Cascading Style Sheets (CSS)
- JavaScript
- Front-End Development
- Incident Management
- IT Service Management
- Cross-functional Collaborations
- Communication
- Data Analysis
- Data Quality
- Data Collection
- Technical Support
- Customer Relationship Management (CRM)
- Management
- Customer Service
- Analytical Skills
- Training
- Research
- Customer Service Operations
- Customer Service Training
Simon Ireland Summary
- Simon Ireland, based in Ireland, is currently a Head of Customer Support at Nvolve. Simon Ireland brings experience from previous roles at NUACOM, Nvolve and Refinitiv, an LSEG business. Simon Ireland holds a 2021 - 2022 MSc in Management Practice in Business Administration and Management, General @ Dublin Business School. With a robust skill set that includes Cybersecurity, Information Security, ethics in cybersecurity, NIST CSF, Historical Cybersecurity attacks and more. Simon Ireland has 2 emails on RocketReach.
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