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Simon Holbrook Location
London, GB
Simon Holbrook Work
2026 -now IT Operations Service Delivery Manager @
2023 -2026 Senior Service Delivery Manager @
2022 -2023 Group IT Operations Manager @
2018 -2022 Lead IT Service and ServiceNow Manager @
2019 -2021 Product Experience Officer (PEO) @ LK
2017 -2018 Cloud Services Operations Manager @
2013 -2017 International Service Delivery Manager - Belgium, France, Ireland, Portugal and United Kingdom. @ Celesio AG
2012 -2013 UK Service Desk Manager @
2009 -2012 Service Operations Manager @
2006 -2009 Incident and Problem Manager @
2006 -2008 Incident, Problem, Service Desk and Desktop Manager. @ Phones 4u
2005 -2006 Project Engineer @
2004 -2005 Project Rollout and Support Engineer @
1999 -2004 Mobile and Site Based Senior Engineer and Lead @
Simon Holbrook Education
Academy of Financial Trading
Diploma (Financial Trading and Investment)
2018-2019
Basford Hall College
C&G (IT and Electronics)
1996-1997
Simon Holbrook Skills
ITIL
Service Desk
Outsourcing
Management
Project Management
IT Procurement
IT Operations Management
Service Desk Management
HP Service Desk
IT Service Management
IT Operations
Service Delivery
Service Improvement
Leadership
Sla
Incident Management
IT Management
Project Delivery
Change Management
Strategy
Team Leadership
Integration
Infrastructure
Team Management
Process Improvement
Design
Dti
PowerPoint
Vendor Management
Technical Support
Sales
Customer Service
Specifications
Service Level Agreements Sla
Troubleshooting
Information Technology
Business Process Improvement
Strategic Planning
Business Analysis
Microsoft Office
IT Strategy
Service Level Agreements
Simon Holbrook Summary
Simon Holbrook, is currently a IT Operations Service Delivery Manager at Rolls-Royce SMR. Simon Holbrook brings experience from previous roles at XMA, Barratt Developments plc, Coventry Building Society and LK. Simon Holbrook holds a 2018 - 2019 Diploma in Financial Trading and Investment @ Academy of Financial Trading. With a robust skill set that includes ITIL, Service Desk, Outsourcing, Management, Project Management and more. Simon Holbrook has 2 emails and 2 mobile phone numbers on RocketReach.
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