Simon Hodges Email
IT Service Manager @ Shared Services Connected Ltd
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Simon Hodges Location
- Cwmbran, GB
Simon Hodges Work
- IT Service Manager @ (October 2016 - Present)
- Site Leader @ (March 2006 - October 2016)
- Desktop Services Engineer and Team Leader @ (November 1999 - March 2006)
- Help Desk Analyst @ (August 1998 - November 1999)
- Technical Support Analyst @ (April 1997 - August 1998)
- IT Systems Operator @ (January 1996 - April 1997)
Simon Hodges Education
- Crosskeys College
Computer Studies
1993-1996 - Pontllanfraith Comprehensive 1988-1993
Simon Hodges Skills
- Active Directory
- Apple
- Avaya
- Avaya Aura
- Avaya Communication Manager
- Avaya PBX
- Avaya Products
- Avaya Site Administration (ASA)
- Business Analysis
- Business Process Improvement
- Call Centers
- Change Management
- Computer Hardware
- Customer Relations
- Customer Service
- Data Center
- Disaster Recovery
- ERP
- HP
- IT Infrastructure Management
- IT Management
- IT Operations
- IT Outsourcing
- IT Project & Program Management
- IT Service Management
- IT Strategy
- ITIL
- ITIL Certified
- Incident Management
- Information Technology
- Infrastructure
- Inventory Management
- Leadership
- Management
- Microsoft Technologies
- Outsourcing
- Project Delivery
- Project Management
- SLA
- Service Delivery
- Service Desk
- Service Management
- System Deployment
- Team Leadership
- Team Management
- Technical Leadership
- Technical Support
- Vendor Management
- Windows Server
- Troubleshooting
- Microsoft Excel
- Integration
Simon Hodges Summary
- Simon Hodges, based in Cwmbran, GB, is currently a IT Service Manager at Shared Services Connected Ltd. Simon Hodges brings experience from previous roles at CDS, a Hewlett Packard Enterprise company, Allied Domecq Spirits Wine, GE Capital and Admiral Group Plc. Simon Hodges holds a 1993 - 1996 Computer Studies @ Crosskeys College. With a robust skill set that includes Active Directory, Apple, Avaya, Avaya Aura, Avaya Communication Manager and more. Simon Hodges has 2 emails on RocketReach.
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