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Simon Hodges Location
Cwmbran, GB
Simon Hodges Work
2016 -now IT Service Manager @
2006 -2016 Site Leader @
1999 -2006 Desktop Services Engineer and Team Leader @
1998 -1999 Help Desk Analyst @
1997 -1998 Technical Support Analyst @
1996 -1997 IT Systems Operator @
Simon Hodges Education
Crosskeys College
(Computer Studies)
1993-1996
Pontllanfraith Comprehensive 1988-1993
Simon Hodges Skills
Leadership
IT Strategy
ITIL Certified
Windows Server
Customer Relations
IT Outsourcing
Data Center
Service Desk
ITIL
Infrastructure
Avaya
Avaya PBX
Technical Leadership
Microsoft Technologies
Troubleshooting
Incident Management
Business Analysis
Vendor Management
Team Management
Team Leadership
ERP
IT Operations
Microsoft Excel
Change Management
Disaster Recovery
Customer Service
Sla
Technical Support
Service Management
Business Process Improvement
Outsourcing
Service Delivery
Call Centers
System Deployment
Project Delivery
Integration
Apple
IT Service Management
Simon Hodges Summary
Simon Hodges, based in Cwmbran, GB, is currently a IT Service Manager at Shared Services Connected Ltd. Simon Hodges brings experience from previous roles at CDS, a Hewlett Packard Enterprise company, Allied Domecq Spirits Wine, GE Capital and Admiral Group Plc. Simon Hodges holds a 1993 - 1996 Crosskeys College. With a robust skill set that includes Leadership, IT Strategy, ITIL Certified, Windows Server, Customer Relations and more. Simon Hodges has 2 emails on RocketReach.
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