Simon Harlow's Location
Derby, GB
Simon Harlow's Work
- Assistant Head of Live Services @ UK Ministry of Defence
- Technical Support Manager @ 20i
- Information Technology Service Delivery Manager @ Simplify
- Service Desk Manager @ MHR - talent management, HR, payroll & people analytics solutions
- Escalation and Problem Manager @ Red Box (Now part of Uniphore)
- Incident, Problem and Change Manager @ Node4 Ltd
- Supply Chain Internal Service Desk Manager @ BT Group
- Service Desk Team Lead @ Node4 Ltd
- Server and Infrastructure Engineer @ Cameo
- Senior Technical Analyst and Staff Trainer @ The Ro al Bank Of Scotland Group
Simon Harlow's Education
- QA
ITIL Foundation Certificate Exam
2018 - QA
QA ITIL Foundation Certificate in IT Service Management course
2018 - Royal Bank Of Scotland
Lean Six Sigma (Yellow belt)
2013 - 2013
- RBS Future Leaders Program
Internal Course (Management)
2013 - 2013 - Burton Technical college
(Literature)
1997 - 1998 - Burton Technical College
(Information Technology)
1997 - 1998 - Burton Technical college
(GCSE's)
1998 - 1999
Simon Harlow's Skills
- Legato/Emc Networker
- Stakeholder Management
- Vodafone Remote Access Client
- Ipad/Imac/Laptop/Tablet Support for Hardware and Remote Connection
- Personnel Management
- Active Directory
- Hardware and Software
- Microsoft Windows
- Lean Six Sigma Yellow Belt Accredited
- Train the Trainer
Simon Harlow's Summary
Simon Harlow, based in Derby, GB, is currently a Assistant Head of Live Services at UK Ministry of Defence, bringing experience from previous roles at 20i, Simplify, MHR and Red Box. Simon Harlow holds a ITIL Foundation Certificate Exam @ QA. With a robust skill set that includes Legato/Emc Networker, Stakeholder Management, Vodafone Remote Access Client, Ipad/Imac/Laptop/Tablet Support for Hardware and Remote Connection, Personnel Management and more, Simon Harlow contributes valuable insights to the industry. Simon Harlow has 1 email on RocketReach.
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