2001 -
2004 Incident and Problem Manager @ Telewest Broadband
Simon Hacking Education
Birmingham City University
BA(HONS) (Furniture Design)
1994
-
1996
Simon Hacking Skills
Service Improvement
Problem Management
ITIL
Sla
Incident Management
Service Delivery
Service Management
Service Desk
IT Service Management
Telecommunications
Service Desk Management
BMC Remedy
Organisational Leadership
Change Management
Process Improvement
Business Process
Business Process Improvement
Project Delivery
Service-Level Agreements (SLA)
Service Level Agreements Sla
Service Level Agreements
Simon Hacking Summary
Simon Hacking, based in United Kingdom, is currently a Change Manager at BAE Systems. Simon Hacking brings experience from previous roles at TalkTalk, Virgin Media and Telewest Broadband. Simon Hacking holds a 1994 - 1996 BA(HONS) in Furniture Design @ Birmingham City University. With a robust skill set that includes Service Improvement, Problem Management, ITIL, Sla, Incident Management and more. Simon Hacking has 4 emails on RocketReach.
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