Simon Goode Email
Service Delivery Manager @ AVI-SPL EMEA
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Simon Goode Location
- London, GB
Simon Goode Work
- 2021 -now Service Delivery Manager @
- 2019 -2021 Head of Service Management - Global Accounts @
- 2018 -2018 Head of Strategic Service Management @
- 2016 -2018 Head of Strategic Service Management @ Interoute
- 2013 -2016 Head of Service Management @ Easynet Group
- 2009 -2013 Manager, UK Service Management @
- 2008 -2009 Service Management Team Leader @ Easynet Group
- 2006 -2008 Easynet Dedicated Service Manager @
- 2003 -2006 Customer Service Manager @ Easynet Group
- 2000 -2003 Service Account Manager @
- 1997 -2000 Service Manager @
Simon Goode Education
- Henley Business School
(Leadership, Management, Operations Management)
2019-2021 - North Hertfordshire College
(Leadership, Management, Operations Management)
2019-2021 -
(Project Management)
2018-2018 - Westminster Kingsway College 1992-1994
- Sir Frank Markham School, Milton Keynes, Buckinghamshire
Simon Goode Skills
- Service Management
- Incident Management
- Problem Management
- Sla
- Service Level Agreements Sla
- Leadership
- Customer Experience
- Hosting
- Business Transformation
- Strategic Partnerships
- Stakeholder Management
- KPI implementation
- Data Center
- Key Account Management
- ITIL
- Networking
- Sales Operations
- Business Development
- Relationship Management
- Telecommunications
- Business Analysis
- Vendor Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Quality Assurance
- Product Design
- Compliance
- Business Continuity
- Processes Development
- Managed Services
- Change Management
- Training
- Customer Service
- Financial Analysis
- Sales Administration
- PRINCE2
- Operational Excellence
- Strategic Enterprise Management
- Service Level Agreements
- Coaching
- Project Management
- Lean Thinking
- Continuous Improvement
- Service Improvement
- Pre Sales
- Service Delivery
- Data Migration
- Cloud Computing
- Architecture
- Bid Writing
- Business Modeling
Simon Goode Summary
- Simon Goode, based in London, GB, is currently a Service Delivery Manager at Avi-SPL Emea. Simon Goode brings experience from previous roles at Lumen Technologies, GTT, Interoute and Easynet Group. Simon Goode holds a 2019 - 2021 Henley Business School. With a robust skill set that includes Service Management, Incident Management, Problem Management, Sla, Service Level Agreements Sla and more. Simon Goode has 1 emails on RocketReach.
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