Simon Goode Email
Service Delivery Manager @ AVI-SPL EMEA
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Simon Goode Location
- London, GB
Simon Goode Work
- Service Delivery Manager @ (July 2021 - Present)
- Head of Service Management - Global Accounts @ (March 2019 - April 2021)
- Head of Strategic Service Management @ (June 2018 - December 2018)
- Head of Strategic Service Management @ Interoute (January 2016 - June 2018)
- Head of Service Management @ Easynet Group (August 2013 - January 2016)
- Manager, UK Service Management @ (April 2009 - August 2013)
- Service Management Team Leader @ Easynet Group (April 2008 - April 2009)
- Easynet Dedicated Service Manager @ (August 2006 - April 2008)
- Customer Service Manager @ Easynet Group (July 2003 - August 2006)
- Service Account Manager @ (July 2000 - July 2003)
- Service Manager @ (July 1997 - July 2000)
Simon Goode Education
- Henley Business School
(Leadership, Management, Operations Management)
2019-2021 - North Hertfordshire College
(Leadership, Management, Operations Management)
2019-2021 -
(Project Management)
2018-2018 - Westminster Kingsway College 1992-1994
- Sir Frank Markham School, Milton Keynes, Buckinghamshire
Simon Goode Skills
- Service Management
- Incident Management
- Problem Management
- Sla
- Service Level Agreements Sla
- Leadership
- Customer Experience
- Hosting
- Business Transformation
- Strategic Partnerships
- Stakeholder Management
- KPI implementation
- Data Center
- Key Account Management
- ITIL
- Networking
- Sales Operations
- Business Development
- Relationship Management
- Telecommunications
- Business Analysis
- Vendor Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Quality Assurance
- Product Design
- Compliance
- Business Continuity
- Processes Development
- Managed Services
- Change Management
- Training
- Customer Service
- Financial Analysis
- Sales Administration
- PRINCE2
- Operational Excellence
- Strategic Enterprise Management
- Service Level Agreements
- Coaching
- Project Management
- Lean Thinking
- Continuous Improvement
- Service Improvement
- Pre Sales
- Service Delivery
- Data Migration
- Cloud Computing
- Architecture
- Bid Writing
- Business Modeling
Simon Goode Summary
- Simon Goode, based in London, GB, is currently a Service Delivery Manager at Avi-SPL Emea. Simon Goode brings experience from previous roles at Lumen Technologies, GTT, Interoute and Easynet Group. Simon Goode holds a 2019 - 2021 Henley Business School. With a robust skill set that includes Service Management, Incident Management, Problem Management, Sla, Service Level Agreements Sla and more. Simon Goode has 1 emails on RocketReach.
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Top AVI-SPL EMEA Employees
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