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Simon G Location
London, England, GB
Simon G Work
Global Director of IT Service Delivery @ (July 2024 - Present)
Head Of Technology Customer Service @ (February 2017 - July 2024)
Customer Services Director EMEA - Credit Services and Decision Analytics @ (June 2014 - February 2017)
Head of IT Service Management @ Crossrail (July 2012 - June 2014)
Client Services Manager, IS Shared Services @ (November 2010 - July 2012)
Senior Service Manager - BBC Online, iPlayer, News, Radio @ (October 2006 - November 2010)
IT Customer Service and Support Manager @ (September 2004 - October 2006)
Global Helpdesk @ Allen and Overy (November 1999 - September 2002)
Technical Support Analyst @ Allen and Overy (January 1997 - November 1999)
Simon G Skills
Budgets
Business Analysis
Business Continuity
Change Management
Citrix
Customer Service
Data Center
Data Migration
Disaster Recovery
IT Management
IT Operations
IT Service Management
IT Strategy
ITIL
ITIL 4 Managing Professional Certified
ITIL Certified
ITIL V3 Expert
ITIL v3 Foundations Certified
Incident Management
Information Technology
Infrastructure
Management
Microsoft Excel
Microsoft Office
Outsourcing
PRINCE2
People Management
Performance Management
Problem Management
Process Improvement
Project Delivery
Project Management
Project Planning
Recruiting
Release Management
Servers
Service Delivery
Service Delivery Management
Service Desk
Service Improvement
Service Management
Stakeholder Management
Strategy
System Administration
Team Management
Technical Support
Time Management
Simon G Summary
Simon G, based in London, England, GB, is currently a Global Director of IT Service Delivery at BCLP. Simon G brings experience from previous roles at Slaughter and May, Experian, Decision Analytics, Crossrail and Centrica. With a robust skill set that includes Budgets, Business Analysis, Business Continuity, Change Management, Citrix and more. Simon G has 3 emails and 5 mobile phone numbers on RocketReach.
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