Simon Fong Email
Senior Manager | Business Architecture | Information Technology @ HKT
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Simon Fong Location
- Hong Kong
Simon Fong Work
- Senior Manager | Business Architecture | Information Technology @ (January 2021 - Present)
Simon Fong Education
- University of Toledo
Bachelors (Computer Science, Engineering, Computer Science And Engineering)
- La Salle College, Hong Kong
Simon Fong Skills
- Agile Methodologies
- Agile Project Management
- Artificial Intelligence (AI)
- Artificial Intelligence for Business
- Avaya
- Avaya Technologies
- Business Analysis
- Business Architecture
- Business Process Analysis
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Contact Centers
- Critical Thinking
- Customer Experience
- Generative AI
- Genesys
- IT Operations
- IT Service Management
- Integration
- Jira
- Large Language Models (LLM)
- Managed Services
- Management
- Marathon
- Marketing Communications
- Payment Card Industry Data Security Standard (PCI DSS)
- Pre-sales
- Presales
- Professional Services
- Project Management
- Prompt Engineering
- Requirements Analysis
- Robotic Process Automation (RPA)
- Team Leadership
- Telecommunications
- Vendor Management
- Voice over IP (VoIP)
- Microsoft Excel
- IT Infrastructure Management
- Marketing Operations
- Verint Impact 360 Recording
- Process Improvement
- Strategic Planning
- Microsoft Dynamics
- NICE Call Recording
- Telephony Support
- Direct Marketing
- Pre Sales
- Payment Card Industry Data Security Standard Pci Dss
- Omni Channel
- Voice Over Ip Voip
- Design Thinking
- Lean Six Sigma
- Session Initiation Protocol Sip
- Enterprise Resource Planning Erp
- Voice Over Ip
- Session Initiation Protocol
- Payment Card Industry Data Security Standard
- Enterprise Resource Planning
Simon Fong Summary
- Simon Fong, based in Hong Kong, is currently a Senior Manager | Business Architecture | Information Technology at HKT. Simon Fong holds a Bachelors in Computer Science, Engineering, Computer Science And Engineering @ University of Toledo. With a robust skill set that includes Agile Methodologies, Agile Project Management, Artificial Intelligence (AI), Artificial Intelligence for Business, Avaya and more. Simon Fong has 1 emails on RocketReach.
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