Simon Dukes Email
Major Incident Manager @ Coventry Building Society
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Simon Dukes Location
- Crawley, GB
Simon Dukes Work
- Major Incident Manager @ (May 2026 - Present)
- Major Incident and Problem Mgmt Manager @ (May 2024 - October 2025)
- Major Incident Manager @ (December 2023 - May 2024)
- Major Incident Manager @ (August 2021 - May 2023)
- Major Incident Manager @ (December 2020 - February 2021)
- Hypercare Incident Recovery Manager @ (September 2020 - December 2020)
- Major Incident Manager @ (June 2020 - July 2020)
- Major Incident Manager @ (July 2019 - April 2020)
- Major Incident and Problem manager @ (January 2019 - March 2019)
- Major Incident Manager @ (October 2017 - September 2018)
- Customer Service Manager @ (July 2016 - September 2017)
- Senior Duty Manager @
- Major Incident and Batch recovery manager @
- Major Incident Manager @ (March 2015 - November 2015)
- Incident and Problem manager @ (July 2014 - January 2015)
- Problem Management @ (October 2013 - May 2014)
- Major Incident Manager @ (April 2013 - October 2013)
- Centrica @ (January 2013 - March 2013)
- Major Incident Manager @ (July 2010 - March 2011)
- Major Incident Manager @ (April 2009 - June 2010)
- IT Consultant @ (February 2009 - March 2009)
- Problem Manager @ (August 2008 - January 2009)
- Major Incident Manager @ (April 2008 - August 2008)
- Major Incident Manager @ (January 2008 - April 2008)
- Incident Manager @ (July 2007 - January 2008)
- Major Incident Manager @ (March 2007 - July 2007)
- Carphone Warehouse @ 6 mos (October 2006 - January 2007)
- Incident Manager @ (January 2001 - January 2006)
- Change Manager @ Commercial Union (January 1998 - January 2000)
Simon Dukes Skills
- Incident Management
- Service Management
- Service Desk
- IT Service Management
- ITIL
- Business Change Management
- BMC Remedy
- Change Management
- HP Openview
- Remedy
- Problem Management
- Sla
- Service Improvement
- Service Delivery
- Major Incident Management
- PRINCE2
- ITIL Certified
- Release Management
- IT Outsourcing
- IT Management
Simon Dukes Summary
- Simon Dukes, based in Crawley, GB, is currently a Major Incident Manager at Coventry Building Society. Simon Dukes brings experience from previous roles at Vanquis Banking Group, PagoNxt (a Santander company) and Refinitiv, an LSEG business. With a robust skill set that includes Incident Management, Service Management, Service Desk, IT Service Management, ITIL and more. Simon Dukes has 1 emails on RocketReach.
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