Simon Butler's Location
Manchester, England, GB
Simon Butler's Work
- Vice President - Operational Excellence - EMEA @ Fiserv
- Director Operational Excellence - EMEA @ Fiserv
- Director of Resource Planning - EMEA @ Fiserv
- Head of Planning and Business Intelligence @ esure
- Head of Engagement and Best Practice @ The Forum
- Head of Planning @ Direct Line Group
- Planning Manager @ Direct Line Group
- S and S Resource Planning Manager @ RSA
- Affinity Resource Planning Manager @ RSA
Simon Butler's Education
- University of Ulster
Bachelor of Science (BS) (Customer contact planning & management)
2013 - 2014 - The University of Salford1996 - 1997
- Dean Close School1989 - 1994
Simon Butler's Skills
- Contact Centers
- Call Center
- Customer Experience
- Outsourcing
- Management
- Workforce Management
- Analysis
- Problem Solving
- Continuous Improvement
- Leadership
Simon Butler's Summary
Simon Butler, based in Manchester, England, GB, is currently a Vice President - Operational Excellence - EMEA at Fiserv, bringing experience from previous roles at Fiserv, esure and The Forum (previously Professional Planning Forum). Simon Butler holds a 2013 - 2014 Bachelor of Science (BS) in Customer contact planning & management @ University of Ulster. With a robust skill set that includes Contact Centers, Call Center, Customer Experience, Outsourcing, Management and more, Simon Butler contributes valuable insights to the industry. Simon Butler has 3 emails on RocketReach.
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