Customer Service Operations and Training Manager @ Bristan Group Ltd
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Simon Amos Location
Dordon, GB
Simon Amos Work
2022 -
now Customer Service Operations and Training Manager @
2020 -
2022 Manager Technical Support Services @
2014 -
2020 Resource and Planning Manager and Forecasting Analytics @
2012 -
2014 Techincal Support Coach @
2007 -
2013 Technical Support Advisor @
Simon Amos Education
Tamworth Lichfield College
(Information Technology)
2002
-
2004
Simon Amos Skills
Workforce Management
Impact 360
Real Time Analytic
Avaya Technologies
Avaya QaulityMonitor
Customer Service
Forecasting
Microsoft Excel
Demand Forecasting
Continuous Improvement
Pricing
Coaching
Microsoft Office
Microsoft Word
Microsoft Access
Resource Planning
Account Management
Project Management
Salesforce.com
Salesforce Reporting
CRM
Avaya Pulse
IFS
New Business Development
Requirements Analysis
SQL
Public Speaking
Troubleshooting
Strategic Planning
Analysis
Simon Amos Summary
Simon Amos, based in Dordon, GB, is currently a Customer Service Operations and Training Manager at Bristan Group Ltd. Simon Amos brings experience from previous roles at Bristan Group Ltd. Simon Amos holds a 2002 - 2004 Tamworth Lichfield College. With a robust skill set that includes Workforce Management, Impact 360, Real Time Analytic, Avaya Technologies, Avaya QaulityMonitor and more. Simon Amos has 1 emails on RocketReach.
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