Simon Allison Email
Sales Contact Centre Manager @ The NRMA
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Simon Allison Location
- Sydney, NSW, AU
Simon Allison Work
- 2025 - now Sales Contact Centre Manager @
- 2024 - 2025 Founder and Principal Consultant @
- 2024 - 2025 Business Management Consultant @
- 2023 - 2024 Head of Commercial (Sales and Service) @
- 2020 - 2023 Head of Contact Centre Transformation @
- 2018 - 2020 Contact Center Manager @
- 2014 - 2018 Contact Centre Manager - Sales and Service @ Virgin Mobile Australia
- 2014 - 2014 Partner Performance Manager @ Virgin Mobile Australia
- 2013 - 2014 Contact Centre Manager @
- 2013 - 2013 Implementation Lead @
- 2009 - 2013 Team Leader – Operations – Customer Service Assurance @
- 2011 - 2011 Contact Centre Manager (Acting) @
- 2008 - 2009 Team Leader – Wireless Technical Support @
- 2007 - 2008 Team Leader – Customer Fault Management – Local Access Direct and Local Access Resale @
Simon Allison Education
- Ambervale High 1997 - 2002
Simon Allison Skills
- Telecommunications
- Mobile Devices
- Call Center
- Managed Services
- Stakeholder Management
- Customer Experience
- Team Leadership
- LTE
- Process Improvement
- Performance Management
- Telco
- 3G
- Employee Engagement
- Mobile Communications
- BSS
- Business Transformation
- Business Strategy
- Team Management
- Call Centers
- Coaching
- Influence Others
- Situational Leadership
- Business Process Improvement
- Team Building
- Customer Retention
- Provisioning
- Leadership
- Training
- Quality Assurance
- Contact Centers
- Vendor Management
- Service Delivery
- Management
- Outsourcing
- Project Delivery
- Business Case
- Broadband
- Wireless
- Workforce Management
- Business Process Mapping
- Performance Improvement
- Training Delivery
- Change Management
- Strategy
- Sales Operations
- Strategic Leadership
- Strategic Planning
- Strategic Thinking
- Project Management
- Sales
Simon Allison Summary
- Simon Allison, based in Sydney, NSW, AU, is currently a Sales Contact Centre Manager at The NRMA. Simon Allison brings experience from previous roles at SARA Professional Services, Jungle Power and The Wine Collective. Simon Allison holds a 1997 - 2002 Ambervale High. With a robust skill set that includes Telecommunications, Mobile Devices, Call Center, Managed Services, Stakeholder Management and more. Simon Allison has 2 emails on RocketReach.
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