Silvana Buljan Email & Phone Number
Non-Executive Board Member @ Bond EMEA
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Silvana Buljan Location
- Madrid, ES
Silvana Buljan Work
- Non-Executive Board Member @ (January 2026 - Present)
- Executive Director Bond EMEA @ (June 2022 - January 2026)
- Program Director Customer Experience Management @ (December 2014 - December 2024)
- Founder and CEO @ (November 2002 - May 2022)
- Professor Customer Experience @ (April 2019 - December 2020)
- Primary Judge @ CRM Idol (September 2011 - September 2014)
- Professor for International Marketing Strategy @ (January 2007 - January 2009)
- crm guru @ customerthink (January 2004 - January 2008)
- Guest professor for Advanced CRM @ (January 2005 - January 2007)
- Freelance CRM Consultant @ Freelance (September 2001 - November 2002)
- Managing Consultant @ (January 2001 - September 2001)
- Consultant @ (January 1998 - December 2000)
- Werkstudent @ (September 1997 - March 1998)
- Marketing Team Member @ (September 1996 - January 1997)
- Customer Service Agent @ (June 1995 - September 1995)
Silvana Buljan Education
- Insead
(Leadership, Communication)
2019-2019 - Harvard Business School 2015-2015
-
(Business)
2011-2011 - University of Münster
(Business Administration, Economics)
1992-1998
Silvana Buljan Skills
- CRM
- Strategy
- Change Management
- Management
- Management Consulting
- Business Strategy
- Project Management
- Coaching
- Training
- Executive Coaching
- Customer Experience
- Customer Satisfaction
- Entrepreneurship
- Customer Centric Management
- Customer Experience Improvement
- Customer Relationship Management (CRM)
- Market Analysis
- Strategic Planning
- Customer Engagement
- Human Resources
- Consulting
- Customer Relationship Management Crm
- Microsoft Excel
- Organizational Development
- Public Speaking
- Integration
- Sales
- Web Design
- SEO
- UX Design
- Usability
- Accessibility
- Email Marketing
- Information Architecture
- Customer Relationship Management
Silvana Buljan Summary
- Silvana Buljan, based in Madrid, ES, is currently a Non-Executive Board Member at Bond EMEA. Silvana Buljan brings experience from previous roles at Bond EMEA, Asociación Española para la Calidad, Buljan & Partners Consulting España and Mondragon Unibertsitatea. Silvana Buljan holds a 2019 - 2019 Insead. With a robust skill set that includes CRM, Strategy, Change Management, Management, Management Consulting and more. Silvana Buljan has 1 emails on RocketReach.
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