Sil-Mon Li Email & Phone Number
Head of Product @ London College of Communication, University of the Arts London
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Sil-Mon Li Location
- Richmond, GB
Sil-Mon Li Work
- Head of Product @ (May 2025 - Present)
- Head of Digital Strategy and Integration @ (April 2016 - May 2025)
- Head of Digital Service @ (September 2013 - March 2016)
- Management Consultant @ (January 2004 - September 2013)
- Mobile Tablet and App Delivery @ (December 2012 - August 2013)
- Strategic Operating Model Design @ (August 2012 - December 2012)
- Divestment Operating Model Design @ (January 2010 - January 2011)
- Customer Experience @ (January 2009 - January 2009)
- Workforce Optimisation @ (January 2008 - January 2009)
- Telco: Broadband Customer Service @ (January 2007 - January 2008)
- Customer Channel Management @ (January 2008 - January 2008)
- Sales and Customer Service Transformation @ (January 2008 - January 2008)
- Telephony Operating Model Design @ (January 2008 - January 2008)
- Benefits Implementation Programme @ (January 2007 - January 2007)
Sil-Mon Li Education
- University of Leeds
Master of Engineering (Robotics, Engineering, Mechatronics)
2000-2004
Sil-Mon Li Skills
- Management Consulting
- Strategy
- Business Case
- Stakeholder Management
- Business Process Improvement
- Telecommunications
- Retail Banking
- CRM
- Digital
- Mobile Applications
- Customer Experience
- Project Delivery
- Project Management
- Multi-channel Retail
- Customer Self Service
- Customer Service
- Customer Analysis
- Social Media
- Social CRM
- Business Transformation
- Analytics
- Financial Services
- Photoshop
- Microsoft Office
- Business Development
- Microsoft Excel
- Multi Channel Retail
Sil-Mon Li Summary
- Sil-Mon Li, based in Richmond, GB, is currently a Head of Product at University of the Arts London. Sil-Mon Li brings experience from previous roles at BT, Accenture and Carphone Warehouse (Now Currys plc). Sil-Mon Li holds a 2000 - 2004 Master of Engineering in Robotics, Engineering, Mechatronics @ University of Leeds. With a robust skill set that includes Management Consulting, Strategy, Business Case, Stakeholder Management, Business Process Improvement and more. Sil-Mon Li has 4 emails and 1 mobile phone numbers on RocketReach.
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