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Sil-Mon Li Location
Richmond, GB
Sil-Mon Li Work
2025 -now Head of Product @
2016 -2025 Head of Digital Strategy and Integration @
2013 -2016 Head of Digital Service @
2004 -2013 Management Consultant @
2012 -2013 Mobile Tablet and App Delivery @
2012 -2012 Strategic Operating Model Design @
2010 -2011 Divestment Operating Model Design @
2009 -2009 Customer Experience @
2008 -2009 Workforce Optimisation @
2008 -2008 Customer Channel Management @
2008 -2008 Sales and Customer Service Transformation @
2008 -2008 Telephony Operating Model Design @
2007 -2008 Telco: Broadband Customer Service @
2007 -2007 Benefits Implementation Programme @
Sil-Mon Li Education
University of Leeds
Master of Engineering (Robotics, Engineering, Mechatronics)
2000-2004
Sil-Mon Li Skills
Management Consulting
Strategy
Business Case
Stakeholder Management
Business Process Improvement
Telecommunications
Retail Banking
CRM
Digital
Mobile Applications
Customer Experience
Project Delivery
Project Management
Multi-channel Retail
Customer Self Service
Customer Service
Customer Analysis
Social Media
Social CRM
Business Transformation
Analytics
Financial Services
Photoshop
Microsoft Office
Business Development
Microsoft Excel
Multi Channel Retail
Sil-Mon Li Summary
Sil-Mon Li, based in Richmond, GB, is currently a Head of Product at University of the Arts London. Sil-Mon Li brings experience from previous roles at BT, Accenture and Carphone Warehouse (Now Currys plc). Sil-Mon Li holds a 2000 - 2004 Master of Engineering in Robotics, Engineering, Mechatronics @ University of Leeds. With a robust skill set that includes Management Consulting, Strategy, Business Case, Stakeholder Management, Business Process Improvement and more. Sil-Mon Li has 6 emails and 1 mobile phone numbers on RocketReach.
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