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Sidwell Location
Dearborn, MI, US
Sidwell Work
now Implementation Manager - SPOC @
2003 -now Project Manager and Implementation Manager @ Tech Team Global, Inc
1998 -2011 Senior Liaison Manager @
Sidwell Education
Zanesville Campus
Bachelor of Science (Psychology)
1969-1984
Ohio University
Sidwell Skills
RAN
BSS
Process Improvement
Business Process Improvement
3Rd Line Support
Third Party Collections
Public Relations
ITIL
Project Management
Management
Troubleshooting
Six Sigma
IT Management
Customer Support
Vendor Management
Program Management
Software Documentation
Technical Support
Team Leadership
Visio
Integration
Cross Functional Team Leadership
IT Service Management
Telecommunications
SharePoint
Microsoft Office
Call Centers
Leadership
Business Process
Outsourcing
Business Analysis
Disaster Recovery
Analysis
Change Management
Software Project Management
Project Portfolio Management
Training
Networking
Business Intelligence
CRM
Requirements Analysis
Customer Satisfaction
Project Planning
MS Project
Data Analysis
PMP
IT Strategy
Access
Resource Management
Consulting
Team Building
PMO
Team Management
6 Sigma Green Belt
Itil V3.0
Sidwell Summary
Sidwell, based in Dearborn, MI, US, is currently a Implementation Manager - SPOC at Ford Motor Company. Sidwell brings experience from previous roles at Tech Team Global, Inc and Stefanini TechTeam. Sidwell holds a 1969 - 1984 Bachelor of Science in Psychology @ Zanesville Campus. With a robust skill set that includes RAN, BSS, Process Improvement, Business Process Improvement, 3Rd Line Support and more. Sidwell has 1 emails on RocketReach.
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