Sidra Malik Email
Assistant Manager OBU @ Zong CMPak Ltd
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Sidra Malik Location
- Islamabad, PK
Sidra Malik Work
- 2022 -now Assistant Manager OBU @ Zong CMPak Ltd
- 2019 -now Assistant Manager CC @ Zong CMPak Ltd
- 2013 -2022 Floor Manager @ CMPak, Pakistan
- 2021 -now Entrepreneur @ Freelance
Sidra Malik Education
- Preston University
Master of Business Administration (M.B.A.) (Human Resources Management)
2014-2016 - University of the Punjab
Bachelor's degree (Sociology, Political science, Arabic)
Sidra Malik Skills
- Call Centers
- Team Management
- Team Leadership
- Project Planning
- Telecommunications
- Management
- Quality Assurance
- CRM
- GSM
- Customer Experience
- Customer Satisfaction
- VAS
- Workforce Management
- Customer Retention
- Vendor Management
- 3G
- BPO
- • Meeting customer needs Team Leadership / Motivation
- Production of reports / statistics
- Employee Training
- Salesforce Training
- Training for sucess
- Priority Management
- Time Management
- Project Management
- New Business Opportunities
- Business Development
- Business Communications
- Organizational Development
- Organizational Effectiveness
- Organizational Communication
- Cross-functional Team Leadership
- Team Building
- Stress Management
- Customer Experience Management
- Advance Excel
- Training Needs Analysis
- Blue Ocean Strategy
- Strategic Thinking
- Microsoft Excel
- Customer Relationship Management (CRM)
- Contact Centers
- • Meeting customer needs Team Leadership / Motivation
- Customer Relationship Management Crm
- Meeting Customer Needs
- Meeting Customer Needs Team Leadership
- Production Of Reports
- Microsoft Office
- Cross Functional Team Leadership
- Motivation
- Statistics
- Customer Relationship Management
Sidra Malik Summary
- Sidra Malik, based in Islamabad, PK, is currently a Assistant Manager OBU at Zong CMPak Ltd. Sidra Malik brings experience from previous roles at Zong CMPak Ltd, CMPak, Pakistan and Freelance. Sidra Malik holds a 2014 - 2016 Master of Business Administration (M.B.A.) in Human Resources Management @ Preston University. With a robust skill set that includes Call Centers, Team Management, Team Leadership, Project Planning, Telecommunications and more. Sidra Malik has 1 emails on RocketReach.
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