Sid Mody Email & Phone Number
DIRECTOR, CUSTOMER SERVICE @ World Education Services
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Sid Mody Location
- Atlanta, GA, US
Sid Mody Work
- DIRECTOR, CUSTOMER SERVICE @ (March 2026 - Present)
- DIRECTOR, CUSTOMER SUCCESS and EXPERIENCE STRATEGY AND OPERATIONS @ (September 2022 - September 2025)
- SENIOR MANAGER, CUSTOMER EXPERIENCE NPI PROGRAM READINESS @ (August 2021 - August 2022)
- SENIOR MANAGER, CUSTOMER EXPERIENCE PLANNING and WORKFORCE @ (November 2020 - August 2021)
- SENIOR GLOBAL WORKFORCE MANAGER @ (May 2017 - November 2020)
- CUSTOMER EXPERIENCE OPERATIONS MANAGER @ (June 2012 - May 2017)
- CUSTOMER SERVICE STRATEGIC PARTNER RELATIONSHIP MANAGER @ (July 2010 - January 2012)
- HEAD OF BETA and PRODUCT FIELD TESTING @ (May 2008 - June 2012)
- TIER 2 TECHNICAL LEAD SUPPORT ENGINEER @ (May 2008 - July 2010)
- TIER 1 TECHNICAL SUPPORT ANALYST @ (November 2006 - May 2008)
Sid Mody Education
- Boston University
Bachelor of Arts (Biology)
2002-2006 - Boston University
Bachelor of Arts (Psychology)
2002-2006
Sid Mody Skills
- Cross-functional Team Leadership
- Management
- Product Management
- Technical Support
- Consumer Electronics
- Testing
- CRM
- Sound
- Quality Assurance
- Scrum
- Program Management
- Troubleshooting
- Project Planning
- Sales
- Wireless
- Mobile Devices
- Product Launch
- Mobile Applications
- Product Development
- Customer Satisfaction
- Product Marketing
- Telecommunications
- Audio
- Customer Relations
- Process Improvement
- Customer Relationship Management (CRM)
- Wireless Technologies
- Windows
- OS X
- Operating Systems
- SaaS
- Hardware
- Mac OS X
- Microsoft Office
- Customer Service
- Leadership
- Team Leadership
- Training
- Team Building
- Digital Audio
- Networking
- Beta Management
- Drive Change
- Customer Facing Roles
- Objectives and Key Results (OKRs)
- Goal Setting
- Product Design
- Diversity & Inclusion
- RightNow
- Computer Hardware
- HTML
- Mac
- Digital Music
- Social Media
- Customer Relationship Management Crm
- Public Speaking
- Biology
- Technical Support Engineer
- Business Operations
- Strategic Planning
- Support
- Operations
- Psychology
- Cross Functional Team Leadership
- Customer Support
- Customer Relationship Management
Sid Mody Summary
- Sid Mody, based in Atlanta, GA, US, is currently a DIRECTOR, CUSTOMER SERVICE at World Education Services. Sid Mody brings experience from previous roles at Sonos, Inc.. Sid Mody holds a 2002 - 2006 Bachelor of Arts in Biology @ Boston University. With a robust skill set that includes Cross-functional Team Leadership, Management, Product Management, Technical Support, Consumer Electronics and more. Sid Mody has 1 emails on RocketReach.
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