Siani Jones Email
Help Desk Support Technician @ MD Tech Solutions, LLC (Past)
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Siani Jones Location
- Washington, DC, US
Siani Jones Work
- Help Desk Support Technician @ (January 2021 - September 2025)
Siani Jones Education
- Virginia State University
Bachelor of Science - BS (Management Information Systems, General)
2016-2020 - Virginia State University
Bachelor's Degree
Siani Jones Skills
- Access Control
- Active Directory
- Data Security
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Freshdesk
- Google Workplace
- Helping Clients
- Internet Protocol Suite (TCP/IP)
- Mac
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Network Security
- Networking
- Password Resets
- Problem Solving
- Remote Desktop
- Risk Assessment
- SAP ERP
- ServiceNow
- Tableau
- Technical Discussions
- Technical Support
- Ticketing Systems
- Trouble Shooting (Hardware+Software)
- Troubleshooting
- Vulnerability Management
- Vulnerability Scanning
- Web Design
- Zendesk
- Zoom
Siani Jones Summary
- Siani Jones, based in Washington, DC, US, was previously a Help Desk Support Technician at MD Tech Solutions, LLC. Siani Jones holds a 2016 - 2020 Bachelor of Science - BS in Management Information Systems, General @ Virginia State University. With a robust skill set that includes Access Control, Active Directory, Data Security, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP) and more.
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