Sian Eddy Email
Operations Director @ Modern
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Sian Eddy Location
- Bristol, England, GB
Sian Eddy Work
- Operations Director @ (January 2025 - Present)
- Head of Operations @ (August 2023 - January 2025)
- Operations Manager @ (June 2021 - August 2023)
- Operations Manager @ (March 2019 - April 2021)
- Contact Centre Manager @ Direct Response (February 2015 - March 2019)
- Operations Support Manager @ Office Response Ltd (April 2013 - February 2015)
- Workforce and Resouce Analyst @ Office Response Ltd (January 2012 - April 2013)
Sian Eddy Education
- The University of Glamorgan
National Diploma of Higher Education (Forensic Science)
2005-2009 - Gordano School, Portishead 1998-2005
Sian Eddy Skills
- Workforce Management
- Call Center Administration
- Call Control
- Microsoft Excel
- Call Center
- Personnel Management
- Commercial Awareness
- Operations Management
- Procedure Manuals
- Ad Hoc Reporting
- Payroll
- Customer Satisfaction
- Team Management
- Customer Service
- Call Centers
- Management
- Analysis
- Performance Management
- Contact Centers
- Forecasting
- Team Leadership
- Customer Retention
- Customer Experience
- Outsourcing
- Training
- Customer Relationship Management (CRM)
- Account Management
- Customer Relationship Management Crm
- Customer Relationship Management
Sian Eddy Summary
- Sian Eddy, based in Bristol, England, GB, is currently a Operations Director at Modern. Sian Eddy brings experience from previous roles at Modern, Woven and Direct Response. Sian Eddy holds a 2005 - 2009 National Diploma of Higher Education in Forensic Science @ The University of Glamorgan. With a robust skill set that includes Workforce Management, Call Center Administration, Call Control, Microsoft Excel, Call Center and more. Sian Eddy has 2 emails on RocketReach.
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