Shuchi Kumar Email & Phone Number
Senior Customer Success Manager @ GuestXM - Now Powered by Black Box Intelligence™
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Shuchi Kumar Location
- Chicago, IL, US
Shuchi Kumar Work
- Senior Customer Success Manager @ (January 2025 - Present)
- Senior Customer Success Manager, Enterprise @ (May 2022 - December 2024)
- Customer Success Manager, Enterprise @ (April 2021 - May 2022)
- Customer Success Manager @ (June 2020 - March 2021)
- Client Success Manager @ (January 2020 - June 2020)
- Finance Manager @ (August 2014 - June 2019)
- Client Onboarding Associate @ (November 2012 - August 2014)
- Senior Financial Analyst @ (February 2012 - November 2012)
- Procurement Analyst @ (August 2010 - February 2012)
- Intern, Talent Human Capital Services @ (May 2009 - August 2009)
- Intern, Performance management - Organizational Behavior @ (May 2008 - August 2008)
Shuchi Kumar Education
- DePaul Driehaus College of Business
Master of Business Administration - MBA with distinction (Concentrations: Leadership & Change Management and Entrepreneurship)
2017-2019 - University of Wisconsin-Madison
Bachelor’s Degree (Double Major: Economics & International Studies - International Political Economy)
2006-2010 - Stevenson High School
High School
Shuchi Kumar Skills
- Upsells
- Executive Visibility
- Presentations
- Post-Sales
- Product Adoption
- Onboarding
- Business Reviews
- Total Account Management
- Enterprise Software
- Sales
- SAP
- Management
- Analysis
- Project Management
- Supply Chain Management
- Performance Management
- Manage Client Relationships
- Planning Budgeting & Forecasting
- Microsoft Office
- Sungard GMI
- Budgets
- CRM
- Microsoft Excel
- Cross-functional Team Leadership
- Financial Analysis
- Forecasting
- Leadership
- Data Analysis
- PowerPoint
- Training
- Process Improvement
- Strategy
- Communication
- Customer Service
- Customer Satisfaction
- Customer-focused Service
- Operations Management
- Finance
- Relationship Building
- Account Management
- relationship management
- PeopleSoft
Shuchi Kumar Summary
- Shuchi Kumar, based in Chicago, IL, US, is currently a Senior Customer Success Manager at Black Box Intelligence™. Shuchi Kumar brings experience from previous roles at PowerReviews, a 1WorldSync Company, PowerReviews, Spark Hire, Inc. and Rewards Network. Shuchi Kumar holds a 2017 - 2019 Master of Business Administration - MBA with distinction in Concentrations: Leadership & Change Management and Entrepreneurship @ DePaul Driehaus College of Business. With a robust skill set that includes Upsells, Executive Visibility, Presentations, Post-Sales, Product Adoption and more. Shuchi Kumar has 4 emails and 2 mobile phone numbers on RocketReach.
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