Shreya Joshi Email
Senior Onboarding CSM @ ShopSocially
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Shreya Joshi Location
- The Hague, ZH, NL
Shreya Joshi Work
- Senior Onboarding CSM @ (July 2024 - Present)
- Onboarding and Engagement Manager @ (December 2023 - July 2024)
- Customer Success Manager @ (June 2022 - December 2023)
- CS Team Lead - Strategic Accounts @ (September 2021 - May 2022)
- Senior Strategic Account Manager @ (April 2020 - September 2021)
- Account Manager - Luxury Dining @ (February 2019 - April 2020)
- Sales and Marketing Coordinator @ (July 2017 - July 2018)
- Reservations and Guest Experience Specialist @ (August 2016 - July 2017)
- Guest Service Agent @ (August 2015 - July 2016)
Shreya Joshi Education
- Indian Institute of Management, Kozhikode 2022-2022
- Blue Mountains International Hotel Management School
Master’s Degree
2014-2016 - Institute of Hotel Management
Bachelor’s Degree
2011-2014
Shreya Joshi Skills
- Account Management
- Business-to-Business (B2B)
- CSM
- Communication
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Success
- Data Analysis
- E-Commerce
- Enterprise Account Management
- Event Management
- Event Planning
- Food & Beverage
- Front Office
- Guest Service Management
- Hospitality
- Hospitality Industry
- Hospitality Management
- Hotel Management
- Hotels
- Jira
- Lead Generation
- MICROS
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Word
- Negotiation
- Product Support
- Professional Services Industries
- Project Management
- Research
- Sales Process
- Salesforce.com
- Software Projects
- Software as a Service (SaaS)
- Team Management
- Teamwork
- Time Management
- Tourism
- Training
- Food and Beverage
Shreya Joshi Summary
- Shreya Joshi, based in The Hague, ZH, NL, is currently a Senior Onboarding CSM at Zinrelo. Shreya Joshi brings experience from previous roles at Zinrelo and Dineout. Shreya Joshi holds a 2022 - 2022 Indian Institute of Management, Kozhikode. With a robust skill set that includes Account Management, Business-to-Business (B2B), CSM, Communication, Customer Onboarding and more.
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