ShopWisdom Information

ShopWisdom is a systems practice for manufacturers with production shops. We capture the knowledge the business runs on — quoting, pricing, orders, customer history — before the people who hold it retire, and build it into tools the whole team can use. The economics are simple, and every buyer and exit advisor knows them: a business that depends on what's in one person's head is worth less than one that runs on systems it owns. Key-person risk gets priced in. Captured know-how is transferable value — it stays when someone moves on, and it shows up in the sale price. The work runs in three parts: • The Continuity Audit — a fixed-fee diagnostic of who holds what, and what it would cost the business if they left. • Knowledge Capture & Systems — we sit with your best people and turn the judgment in their heads into documented, trained tools. Software records which buttons get pushed; we capture the judgment — and you own it. • System Care (Continuity Partner) — a retainer that keeps the tools current and captures the next key person before they move on. You own everything we build — documented, no lock-in, hosted where you choose (including fully in Canada). Could your business run three months without its most knowledgeable person? The Vacation Test is a two-minute check, no email required: shopwisdom.ca/vacation-test.html