Shoby Abraham Email
Customer Experience Manager and Customer Care Manager @ Samsung New Zealand
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Shoby Abraham Location
- Auckland, NZ
Shoby Abraham Work
- now
- 2014 - now Customer Experience Manager and Customer Care Manager @
- 2012 - 2014 Manager Process improvement and Quality @
- 2010 - 2012 Service Operations Lead @
- 2010 - 2010 Workforce Analyst @
- 2008 - 2009 Team Manager @
- 2006 - 2008 Team Manager @
- 2002 - 2006 Technical Support Specialist @
Shoby Abraham Education
- Velammal College Of Management And Computer Studies 1998 - 2001
- null 1995 - 1998
Shoby Abraham Skills
- Leadership
- Customer Experience
- Customer Relationship Management Crm
- BPO
- Public Speaking
- Process Imp
- Customer Satisfaction
- Business Analysis
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Workforce Management
- Strategy
- Microsoft Word
- Operations Management
- Contact Centers
- Customer Service
- Sla
- Business Process Improvement
- Management
- Outsourcing
- Process Management
- Continuous Improvement
- Call Centers
- Service Delivery
- Performance Management
- Customer Relationship Management
Shoby Abraham Summary
- Shoby Abraham, based in Auckland, NZ, is currently a Customer Experience Manager and Customer Care Manager at Samsung New Zealand. Shoby Abraham brings experience from previous roles at Auckland Airport, Sitel New Zealand, Vodafone New Zealand and Salmat NZ. Shoby Abraham holds a 1998 - 2001 Velammal College Of Management And Computer Studies. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, BPO, Public Speaking and more. Shoby Abraham has 2 emails on RocketReach.
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