Shoaib Arshad Email
Solution Architect - AI in CX @ Elite Solutions
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Shoaib Arshad Location
- Lahore, PK
Shoaib Arshad Work
- 2024 -now Member @
- 2024 -now Solution Architect - AI in CX @
- 2023 -now Head Of Entrepreneurs Innovation @
- 2021 -now Co-Founder Copy Pencil @
- 2022 -2024 Senior Manager Voice and Telco and IT Infrastructure (Genesys Cloud CX and Avaya) @
- 2019 -2022 Manager PMO Voice, Telco and IT Infrastructure at ibex.ict @
- 2017 -2019 Assistant Manager | PMO @
- 2016 -2019 Senior Telecom Engineer | Avaya @
- 2015 -2016 Telecom Engineer | Avaya @
- 2013 -2015 Supervisor Global IT ServiceDesk - Incident Management @
- 2017 -2018 Founder and CEO @ uthaley.pk
- 2016 -2017 Co-Founder @ FashionTree.pk
- 2012 -2013 IT ANALYST | Global ServiceDesk @
- 2010 -2012 Floor Supervisor - Outsourcing leg (Central) @
- 2006 -2008 Floor Supervisor - Technical Support @
Shoaib Arshad Education
- Superior University
BS Telecommunication (Telecommunication Engineering)
2005-2009 - Standard Model School
Matriculation (Computer Science)
1992-2003
Shoaib Arshad Skills
- Telecommunications
- Team Management
- Business Analysis
- Team Leadership
- Call Center
- VoIP
- Project Planning
- Management
- Call Centers
- Analysis
- Project Management
- Visio
- Requirements Analysis
- Software Development
- Troubleshooting
- SQL
- Software Documentation
- Outsourcing
- Networking
- Business Intelligence
- System Administration
- Databases
- Vendor Management
- IT Service Management
- Quality Assurance
- Technical Support
- VPN
- Contact Centers
- Virtual Private Network (VPN)
Shoaib Arshad Summary
- Shoaib Arshad, based in Lahore, PK, is currently a Solution Architect - AI in CX at Elite Solutions. Shoaib Arshad brings experience from previous roles at Pakistan eCommerce Association, Digital Transformation Movement Pakistan - DTMP, CopyPencil.pk and ibex. Shoaib Arshad holds a 2005 - 2009 BS Telecommunication in Telecommunication Engineering @ Superior University. With a robust skill set that includes Telecommunications, Team Management, Business Analysis, Team Leadership, Call Center and more. Shoaib Arshad has 3 emails on RocketReach.
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Others Named Shoaib Arshad
Shoaib Arshad
Senior Software Engineer
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Top Elite Solutions Employees
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Blake Wilcox
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Suzanne Degraaff
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James Hohnhorst
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Alicia Engh
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