Shivkumar Iyer Email
Technical Services Manager @ Tenaui Middle East
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Shivkumar Iyer Location
- United Arab Emirates
Shivkumar Iyer Work
- 2024 -now Technical Services Manager @
- 2022 -2024 Area Technical Manager @
- 2012 -2021 SENIOR ENGINEER CUSTOMER SERVICE @
- 2009 -2012 Service Engineer @
- 2004 -2009 Engineering Specialist @
Shivkumar Iyer Education
- edX
PGDM (CUSTOMER RELATIONSHIP MAGEMENT)
2019-2019 - Cisco Networking Academy
PROFESSIONAL
2007-2008 - Maharashtra State Board of Technical Education (MSBTE)
Chandrapur Ploytechnic Chandrapur (Computer and Information Sciences, General)
2000-2003 - Dilasagram Convent High School 1985-1997
Shivkumar Iyer Skills
- Research Skills
- Preventive Maintenance
- Maintenance and Repair
- Employee Training
- Customer Service Management
- Field Service Management
- Account Management
- Client Services
- Customer Engagement
- Problem Solving
- Client Relations
- Leadership
- Networking
- Project Planning
- Attitude Change
- Attention to Detail
- Planning
- Feedback Management
- Time Management
- Technical Support
- Technical Sales Support
- AUDIT
- Reporting
- Customer Follow-Up
- Training
- Customer Satisfaction
- Customer Support
- Sales
- Engineering Consulting
- Field Technicians
- Field Service Engineering
- Technical Project Leadership
- Territory Account Management
- Service Delivery
- Customer-Focused Service
- Customer Experience
- Customer Retention
- Collaborative Problem Solving
- Analytical Skills
- Creative Problem Solving
- Auditing
- Operational Planning
- Team Leadership
- Teamwork
- Troubleshooting
- Management
- Engineering
- Microsoft Excel
- Project Management
- Team Management
- Business Development
- Customer Relationship Management (CRM)
- Customer Service
Shivkumar Iyer Summary
- Shivkumar Iyer, based in United Arab Emirates, is currently a Technical Services Manager at Tenaui Middle East. Shivkumar Iyer brings experience from previous roles at MFI Document Solutions Limited, Canon India, Sharp and HCL Infosystems Ltd.. Shivkumar Iyer holds a 2019 - 2019 PGDM in CUSTOMER RELATIONSHIP MAGEMENT @ edX. With a robust skill set that includes Research Skills, Preventive Maintenance, Maintenance and Repair, Employee Training, Customer Service Management and more. Shivkumar Iyer has 2 emails on RocketReach.
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