Senior Director Workforce Management(Telecom,Healthcare) @ (February 2020 - July 2020)
Director-Workforce Management - Healthcare @ (May 2015 - February 2020)
Consultant- Workforce Management and Enterprise Applications - APAC @ (September 2010 - September 2013)
Asst. General Manager - Workforce Management and Planning @ (November 2007 - September 2010)
Manager-Workforce Management @ (August 2005 - October 2007)
Assistant Manager-Enterprise Applications @ (September 2003 - July 2005)
Account Manager and Consultant @ Call Scan Technologies Pvt Ltd (June 2003 - September 2003)
Shivani Rawat Education
Indian Institute of Technology, Roorkee
Master of Business Administration (MBA) (Marketing / Human Resources)
2001-2003
Shivani Rawat Skills
CRM
Training
Business Process Improvement
Management
Workforce Management
Marketing
Team Building
Operations Management
Process Improvement
Sales
Public Speaking
Outsourcing
Team Management
Pre Sales
Microsoft Excel
Enterprise Software
Vendor Management
Shivani Rawat Summary
Shivani Rawat, based in Houston, TX, US, is currently a AVP, Strategic Planning and Process Improvement | CX, VoC and Operational Transformation Leader at Corebridge Financial. Shivani Rawat brings experience from previous roles at Corebridge Financial, Sutherland and Verint-Systems. Shivani Rawat holds a 2001 - 2003 Master of Business Administration (MBA) in Marketing / Human Resources @ Indian Institute of Technology, Roorkee. With a robust skill set that includes CRM, Training, Business Process Improvement, Management, Workforce Management and more. Shivani Rawat has 3 emails and 2 mobile phone numbers on RocketReach.
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