Shivani M Email
Senior Customer Success and Operations Associate @ Thinking Dots
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Shivani M Location
- Kannur, KL, IN
Shivani M Work
- Senior Customer Success and Operations Associate @ (November 2025 - Present)
- Senior Associate - Customer Success @ (December 2024 - November 2025)
- Customer Service and Airline Security Officer @ (January 2024 - July 2024)
- Customer Success Team Lead cum Academic Coordinator @ (November 2022 - November 2023)
- Customer Service and Airport Operations Officer @ (December 2021 - November 2022)
- Administration and Operations Executive @ (January 2020 - November 2021)
Shivani M Education
- STED COUNCIL (Scientific & Technical Education Department)
Diploma of Education (Customer Relationship Management)
2020-2021 - IATA Training
Diploma of Education (Foundation in Travel and Tourism with Galileo)
2019-2020 - kannur university
Bachelor's degree (English Language and Literature, General)
2016-2019 - Kendriya Vidyalaya (KV)
Grade 12th (Business/Commerce, General)
2015-2016
Shivani M Summary
- Shivani M, based in Kannur, KL, IN, is currently a Senior Customer Success and Operations Associate at Thinking Dots. Shivani M brings experience from previous roles at Cuemath, Air India Express, Toshani HR Solutions Pvt.Ltd. and IndiGo (InterGlobe Aviation Ltd). Shivani M holds a 2020 - 2021 Diploma of Education in Customer Relationship Management @ STED COUNCIL (Scientific & Technical Education Department).
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