Shivakumar B Email & Phone Number
Sr Manager - Customer Service (IT and ITES) @ Jio
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Shivakumar B Location
- Bengaluru, KA, IN
Shivakumar B Work
- Sr Manager - Customer Service (IT and ITES) @ (January 2025 - Present)
- Sr Manager - Customer Experience @ (June 2024 - January 2025)
- Manager - Customer Experience @ (March 2022 - June 2024)
- Territory Manager - D2C @ (October 2020 - March 2022)
- Own Retail Store Manager @ (September 2018 - October 2020)
- Franchisee Retail Store Manager @ (March 2017 - September 2018)
Shivakumar B Education
- SIIMS college , Bangalore University
Graduation (Marketing)
2013-2016 - Jawahar Navodaya Vidyalaya (JNV)
Class 12th (Humanities/Economics)
2010-2012
Shivakumar B Skills
- Customer Retention
- Collections Management (Accounts Receivable)
- Service Assurance
- Project Management
- Channel sales management
- Sales Management
- Partner management
- Retail Branch Operations
- People Management
- Retail
- Telecommunications
- Channel Sales
- Territory Sales
- Operations Management
- Sales
- Customer Experience
- Customer Relationship Management (CRM)
- Loss Prevention
- Retail Sales
- Store Management
- Customer Service
- Team Management
- Management
- Team Leadership
- Teamwork
- Business Operations
- Multi-Store Operations
- Area Operations
- Leadership
- People Development
- Retail Operations
- Channel Account Management
- Channel Relationship Management
- Territory Management
Shivakumar B Summary
- Shivakumar B, based in Bengaluru, KA, IN, is currently a Sr Manager - Customer Service (IT and ITES) at Jio. Shivakumar B brings experience from previous roles at Airtel Business, airtel and Bharti Airtel. Shivakumar B holds a 2013 - 2016 Graduation in Marketing @ SIIMS college , Bangalore University. With a robust skill set that includes Customer Retention, Collections Management (Accounts Receivable), Service Assurance, Project Management, Channel sales management and more. Shivakumar B has 1 emails and 1 mobile phone numbers on RocketReach.
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