Shiv Mitra Email & Phone Number
Customer Solutions Architect @ Infiflex Inc.
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Shiv Mitra Location
- Kolkata, WB, IN
Shiv Mitra Work
- Customer Solutions Architect @ (January 2019 - Present)
- Support @ (January 2013 - January 2018)
- Technical Support @ (January 2011 - January 2012)
- Support Executive @ (January 2006 - January 2010)
- Associate @ (November 2004 - August 2006)
- Associate @ (July 2004 - October 2004)
Shiv Mitra Education
- APTECH
CCNA (CCNA)
2016-2017 - University of Calcutta
Bachelor (Journalism and Mass Communication)
2002-2004 - Julien Day School
ICSE
Shiv Mitra Skills
- Troubleshooting
- ITIL
- Service Desk
- Technical Support
- Soft Skills
- Testing
- IT Service Management
- Microsoft SQL Server
- Cloud Computing
- BPO
- Software Quality Assurance
- SaaS
- Service Delivery
- Enterprise Software
- Team Management
- Databases
- Vendor Management
- Integration
- Corporate Communications
- KRAs
- KPI Reports
- Pre-sales
- CRM
- Quality Assurance
- ISMS
- Service Level Agreements
- Solution Architecture
- IT Operations
- Requirements Analysis
- Business Analysis
- Outsourcing
- Team Leadership
- Networking
- EIGRP
- Windows Server
- Open Shortest Path First (OSPF)
- SDLC
- SQL
- Oracle
- Resource Management
- Software Development
- E-commerce
- Management
- Project Management
- Product Management
- Telecommunications
- Customer Relationship Management (CRM)
- Information Technology
- Multitasking
- Software as a Service (SaaS)
- Customer Relationship Management Crm
- E Commerce
- Database Management
- Open Shortest Path First Ospf
- Upgradation
- Pre Sales
- Open Shortest Path First
- Customer Relationship Management
Shiv Mitra Summary
- Shiv Mitra, based in Kolkata, WB, IN, is currently a Customer Solutions Architect at Infiflex Inc.. Shiv Mitra brings experience from previous roles at Keross R&D, ARC Document Solutions, eRevMax and Wipro. Shiv Mitra holds a 2016 - 2017 CCNA in CCNA @ APTECH. With a robust skill set that includes Troubleshooting, ITIL, Service Desk, Technical Support, Soft Skills and more. Shiv Mitra has 2 emails and 1 mobile phone numbers on RocketReach.
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