2025 -
now Interim Senior Customer Service Manager @
2025 -
now Interim Senior Customer Service Manager @
2017 -
2019 Best Practice Manager @
2015 -
2017 General Manager @
2014 -
2015 Contact Centre Manager @
2002 -
2014 Senior Customer Support Manager @
2007 -
2009 Service and Sales Academy Manager @
2006 -
2009 Sales and Service Team Manager @
2004 -
2006 Academy Coach @
2002 -
2004 Sales and Service Representative @
1990 -
2002 Office Manager @ Vetabet
1984 -
1989 Supervisor @ Arrow Microfilm
Shirley Cuffe Skills
Leadership
Customer Experience
Stakeholder Management
Public Speaking
Cross Functional Team
Sales
Customer Retention
Customer Satisfaction
Telecommunications
Team Management
Team Leadership
Process Improvement
Strategy
Sales Management
Talent Management
Contact Centers
Risk Management
Cross Functional Team Leadership
Training
Customer Service
Management
Project Management
Coaching
Outsourcing
Call Centers
CRM
Performance Management
Shirley Cuffe Summary
Shirley Cuffe, based in England, United Kingdom, is currently a Interim Senior Customer Service Manager at Mining Remediation Authority. Shirley Cuffe brings experience from previous roles at Mining Remediation Authority and Domestic & General. With a robust skill set that includes Leadership, Customer Experience, Stakeholder Management, Public Speaking, Cross Functional Team and more. Shirley Cuffe has 2 mobile phone numbers on RocketReach.
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