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Shilpi Singh Location
India
Shilpi Singh Work
Vice President Operations and Site Leader @ (September 2024 - Present)
Global Service Delivery Leader @ (April 2022 - September 2024)
Head Of Operations @ (September 2021 - April 2022)
DPE @ (May 2018 - August 2021)
AGM @ (September 2012 - May 2018)
Operations Manager @ IBM Daksh (July 2003 - September 2012)
Shilpi Singh Education
Indian Institute of Management, Calcutta
EPYP - Executive MBA Programm (Management Course)
2009-2010
Birla College - Kalyan
BSC - Microbiology (Microbiology)
1994-1997
Shilpi Singh Skills
Leadership
Six Sigma
Customer Relationship Management Crm
BPO
Vendor Management
Team Management
Team Leadership
Process Improvement
Workforce Management
Enterprise Architecture
Operations Management
Business Process Outsourcing Bpo
Change Management
Training
Sla
Business Process Improvement
Management
Project Management
Outsourcing
Transition Management
Service Delivery
Call Centers
CRM
IT Service Management
Business Process Outsourcing
Customer Relationship Management
Shilpi Singh Summary
Shilpi Singh, based in India, is currently a Vice President Operations and Site Leader at TaskUs. Shilpi Singh brings experience from previous roles at Concentrix, Webhelp and Sopra Steria. Shilpi Singh holds a 2009 - 2010 EPYP - Executive MBA Programm in Management Course @ Indian Institute of Management, Calcutta. With a robust skill set that includes Leadership, Six Sigma, Customer Relationship Management Crm, BPO, Vendor Management and more. Shilpi Singh has 2 emails and 1 mobile phone numbers on RocketReach.
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