Shiju John Email & Phone Number
Senior Manger - Service Delivery @ Microland Limited
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Shiju John Location
- Bengaluru, KA, IN
Shiju John Work
- Senior Manger - Service Delivery @ (August 2022 - Present)
- Sr. Service Delivery Manager @ (October 2019 - August 2022)
- Business Manager @ (April 2018 - October 2019)
- Service Delivery Manager @ (November 2016 - March 2018)
- Delivery Manager, Operations @ (December 2010 - October 2016)
- Assistant Manager, Operations @ (April 2008 - November 2010)
- Senior Executive, CRM @ (March 2005 - April 2008)
- Technical Support executive @ (May 2004 - March 2005)
- Lecturer In Computer Science @ Dr. R. K. Shanmugam College of Arts and Science, Under Anna University (June 2002 - November 2003)
Shiju John Education
- St Joseph's College, Trichy
Bachelor of Science (BSc) (Mathematics)
1998-2001 - St. Joesph's College, Trichy
Master of Computer Applications (MCA)
1998-2001
Shiju John Skills
- Business Analysis
- Business Process Outsourcing (BPO)
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Global Delivery
- Leadership
- Operations Management
- Outsourcing
- Project Delivery
- Project Management
- Service Delivery
- Service Delivery Management
- Team Leadership
- Team Management
- Vendor Management
Shiju John Summary
- Shiju John, based in Bengaluru, KA, IN, is currently a Senior Manger - Service Delivery at Microland Limited. Shiju John brings experience from previous roles at Concentrix and COGNIZANT TECHNOLOGY SOLUTIONS INDIA PRIVATE LIMITED. Shiju John holds a 1998 - 2001 Bachelor of Science (BSc) in Mathematics @ St Joseph's College, Trichy. With a robust skill set that includes Business Analysis, Business Process Outsourcing (BPO), Contact Center Management, Contact Center Operations, Contact Center Strategy and more. Shiju John has 2 emails and 1 mobile phone numbers on RocketReach.
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